Lead Guest Experience & Team Coach

lululemon; Little Rock (AR); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Extended health and dental benefits

Mental health plans

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

People networks and mentorship

Job summary

lululemon is seeking a Guest Experience Lead to ensure every guest receives a high-quality in-store experience. You will lead from the floor, provide technical product education, and drive sales goals as part of the store leadership team.

You will supervise on-duty operations, participate in hiring, and mentor teammates while fostering an inclusive, energetic store culture. The role requires flexibility for varied shifts and strong guest focus.

Qualifications

• Minimum 1 year retail or customer experience.
• Experience leading, mentoring, or delegating with others.
• Eligibility to work in the United States.

Responsibilities

• Lead the store floor to deliver an exceptional guest experience.
• Provide technical product education and articulate product value to guests.
• Serve as Supervisor on Duty, support hiring decisions, and coach team members.

Skills

Guest experience

Leadership

Communication

Mentoring

Education

High school diploma or GED

Tools

POS systems

Job description

lululemon is seeking a Guest Experience Lead to ensure every guest receives a high-quality in-store experience. You will lead from the floor, provide technical product education, and drive sales goals as part of the store leadership team.

You will supervise on-duty operations, participate in hiring, and mentor teammates while fostering an inclusive, energetic store culture. The role requires flexibility for varied shifts and strong guest focus.