Lead Front Office Coordinator - Therapy Scheduling & Billing

United Surgical Partners International, Inc; Bellaire (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Health, Dental & Vision Coverage

401(k) retirement plan

Paid Time Off (PTO)

Company Paid Holidays

Employee Assistance Programs

Health Savings Account/ Flexible Spend

Education Assistance

Disability Insurance

Job summary

Houston Physicians Hospital- Bellaire is seeking a dedicated Lead Front Office Coordinator to manage patient scheduling for therapy services and maintain HIPAA-compliant records. The role requires strong organizational skills and collaboration with the clinical leadership team to optimize daily clinic operations.

The successful candidate will handle billing-related tasks, insurance authorizations, and payment processing, while delivering excellent customer service and coordinating with the

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• One year of hospital/medical office or outpatient physical therapy billing, collections, payment posting and front office experience.
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint) and strong organizational/documentation skills.

Responsibilities

• Schedule physical, occupational and speech therapy services for patients.
• Manage daily clinic scheduling in collaboration with clinical leadership.
• Maintain patient care records compliant with HIPAA and organizational standards.
• Handle billing-related tasks including payments and insurance authorizations.
• Communicate effectively with the central business office and multidisciplinary team.
• Assist with cancellations, rescheduling, and daily administrative tasks.

Skills

Strong organizational skills

Customer service mindset

MS Office proficiency

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Houston Physicians Hospital- Bellaire is seeking a dedicated Lead Front Office Coordinator to manage patient scheduling for therapy services and maintain HIPAA-compliant records. The role requires strong organizational skills and collaboration with the clinical leadership team to optimize daily clinic operations.

The successful candidate will handle billing-related tasks, insurance authorizations, and payment processing, while delivering excellent customer service and coordinating with the