Front Office Pro: Patient Scheduling & Billing

TCH Medical Center; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

TCH Medical Center in Houston, TX is seeking a Front Office Specialist for our Sugar Land clinic to coordinate patient scheduling, greet visitors, answer phones, manage referrals, and enter accurate billing and claims data.

The role requires attention to detail, professionalism, and the ability to work in a fast-paced environment while maintaining patient confidentiality and using the electronic health record system. Respiratory fit testing may be required.

Qualifications

• High school diploma or GED required.
• 1 year related experience required.
• Knowledge of OSHA guidelines and requirements.
• Knowledge of general office tasks, confidentiality, filing, medical terminology, and managed care referral processes.

Responsibilities

• Greets patients and visitors upon arrival using SMILES and AIDET principles.
• Enters hospital charges into electronic billing system with accuracy and timeliness.
• Balances payments received daily.
• Assesses patient eligibility for referral by verifying coverage with payer prior to initiating referral.
• Schedules appointments per practice protocol.
• Verifies accurate patient demographic information in EHR and billing system with accuracy.
• Maintains integrity of electronic health record.
• Provides operational support.

Education

High school diploma, GED or equivalent

Job description

TCH Medical Center in Houston, TX is seeking a Front Office Specialist for our Sugar Land clinic to coordinate patient scheduling, greet visitors, answer phones, manage referrals, and enter accurate billing and claims data.

The role requires attention to detail, professionalism, and the ability to work in a fast-paced environment while maintaining patient confidentiality and using the electronic health record system. Respiratory fit testing may be required.