Patient Access & Billing Coordinator

United Surgical Partners International; United States; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Career development

Health, Dental & Vision Coverage

401(k) retirement plan

Paid Time Off (PTO)

Company Holidays

Employee Assistance Program

Health Savings Account / FSA

Education Assistance

Disability Insurance

Job summary

Houston Physicians Hospital is seeking a proactive Business Office Access Specialist to support daily administrative and financial operations, including patient registration, insurance verification, scheduling, and front desk duties.

The role requires healthcare office experience, familiarity with EHR and billing processes, and strong communication and organizational skills to ensure smooth patient flow and high-quality service.

Qualifications

• High school diploma or equivalent; Associate’s degree preferred.
• 1–2 years of experience in a healthcare office setting.
• Knowledge of medical terminology, insurance processes, and electronic health records (EHR).
• Familiarity with billing software and medical coding is a plus.
• Strong interpersonal, problem-solving, and organizational skills.
• Ability to multitask and work efficiently in a fast-paced setting.

Responsibilities

• Greet and check in patients in a courteous and professional manner.
• Collect and verify insurance information and obtain necessary authorizations/pre-certifications.
• Accurately enter patient demographics and billing data into the system.
• Assist with patient scheduling and coordination of procedures.
• Answer phones, respond to inquiries, and relay messages appropriately.
• Support medical billing and collections processes, including charge entry and claim follow-up.
• Maintain HIPAA compliance and confidentiality at all times.
• Collaborate with clinical and administrative teams to ensure seamless patient flow and quality service.

Skills

Detail-oriented

Team-oriented

Communication

Organization

Multitasking

Problem-solving

Education

High school diploma or equivalent

Associate’s degree preferred

Job description

Houston Physicians Hospital is seeking a proactive Business Office Access Specialist to support daily administrative and financial operations, including patient registration, insurance verification, scheduling, and front desk duties.

The role requires healthcare office experience, familiarity with EHR and billing processes, and strong communication and organizational skills to ensure smooth patient flow and high-quality service.