Lead Front Desk & Regional Operations Supervisor

Summit Spine and Joint Centers; Augusta (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Summit Spine and Joint Centers in the United States is seeking a Lead Front Desk Receptionist to oversee day-to-day front office operations under a licensed provider. You will delegate tasks, manage shifts, train Receptionists, and coordinate with Providers, Medical Assistants, and Lab staff to maintain office flow.

This full-time benefited role requires reliability, travel to other locations, attention to detail, and willingness to cross-train.

Qualifications

• Experience using eClinicalWorks or other EHR system preferred.
• 1-year clinical experience preferred.
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience.

Responsibilities

• Greet patients with a professional demeanor and ensure accurate Patient Payment Log.
• Obtain Liens for the day and BCBS checks if any.
• Resolve insurance issues using the chat and communicate with management on copay plans.
• Train new hires at different front desk stations and ensure station coverage.
• Monitor daily tasks, restock stations, and ensure proper cash handling at day end.

Skills

Travel to other locations

Detail-oriented

Cross-train on clinical tasks

Education

Bachelor's Degree preferred

1-year clinical experience preferred

Tools

eClinicalWorks

Job description

Summit Spine and Joint Centers in the United States is seeking a Lead Front Desk Receptionist to oversee day-to-day front office operations under a licensed provider. You will delegate tasks, manage shifts, train Receptionists, and coordinate with Providers, Medical Assistants, and Lab staff to maintain office flow.

This full-time benefited role requires reliability, travel to other locations, attention to detail, and willingness to cross-train.