Front Desk Operations Leader | EHR Training & Growth

Surgical Center Solutions, LLC; Lawrenceville (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Summit Spine and Joint Centers, based in Georgia, seeks a Full-Time Front Desk Operations Manager to streamline statewide front desk functions from our Lawrenceville office. You will lead staff, ensure compliant workflows, and coordinate with clinical leadership to support patient-centered care.

Required are strong leadership, a background with EHR systems (eClinicalWorks), and at least 3 years of clinical experience. Bachelor's degree preferred; travel across Georgia is expected.

Qualifications

• Must be willing to travel to all Georgia locations.
• Experience with eClinicalWorks preferred.
• Minimum 3 years clinical experience.
• Bachelor's degree preferred or equivalent education/experience.

Responsibilities

• Oversee front desk operations at clinics and ASCs in Georgia.
• Project manage initiatives from Clinic Operations/COO.
• Train and evaluate staff performance and provide coaching.
• Develop and implement front desk training programs.
• Collaborate with physicians and admin to uphold clinical standards and workflows.
• Coordinate staffing with Human Resources and scheduling across locations.
• Engage third-party services to ensure continued operations.
• Analyze data for fiscal and statistical reporting.
• Perform additional duties as assigned.

Skills

Leadership

Communication

Staff Training

People Management

Multilingual (adv)

Education

Bachelor's degree preferred

Tools

eClinicalWorks

Job description

Summit Spine and Joint Centers, based in Georgia, seeks a Full-Time Front Desk Operations Manager to streamline statewide front desk functions from our Lawrenceville office. You will lead staff, ensure compliant workflows, and coordinate with clinical leadership to support patient-centered care.

Required are strong leadership, a background with EHR systems (eClinicalWorks), and at least 3 years of clinical experience. Bachelor's degree preferred; travel across Georgia is expected.