Front Desk Receptionist

South Carolina Pain and Wellness Center, LLC; Greenville (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full-time position

Benefits package

Job summary

Summit Spine and Joint Centers is seeking a Front Desk Receptionist to support ASC operations and clerical tasks. Under supervision of a licensed provider, you will handle patient check-ins, scheduling, and basic clinical duties.

Candidates should be comfortable with blood handling, able to lift 45 pounds, and ready to travel between region 101 clinics. A Bachelor's degree is preferred, with 1 year of clinical experience preferred, and experience with EHR systems is a plus.

Qualifications

• Experience with eClinicalWorks or other EHR systems preferred.
• 1 year clinical experience preferred.
• Bachelor's degree preferred or equivalent.

Responsibilities

• Communicate directly with patients and their needs.
• Greet patients: check-in, collect copay, verify insurance, prepare charts.
• Check out patients: scheduling, referrals, verify prescriptions as needed.
• Assist patients to their vehicle when necessary.
• Process messages between patients and administration or other medical offices.
• Report to office manager and/or practice administrator.
• Other duties as assigned.

Skills

Travel to other locations

Lift 45 pounds

Blood handling

Detail oriented

Cross-train on clinical duties

eClinicalWorks / EHR experience

Education

Bachelor's degree preferred or equivalent

1 year clinical experience preferred

Job description

Description

Company Overview

Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include Integrated Pain Solutions in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. As one of the largest single-specialty practices in the nation, we are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.

Job Description Summary

Under general supervision of a licensed provider, as a Front Desk Receptionist , one must be comfortable see ing and handl ing blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties . We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask, as we are a fast-paced practice. Gain skills and knowledge of organization policies and procedures in support of the department.

This job is a full-time , benefited position at Summit Spine & Joint Centers that reports to the Front Desk Operations Manager. This position’s primary locations will be for region 101 clinic locations (see below) and is subject to change based on cove r age/business needs and ASC ope r ating hou r s .

Region 101 Operating Schedule

Responsibilities

• Communicating directly with patients and their needs
• Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts
• Checking out Patients: scheduling, referring, verifying prescriptions based on individual needs
• Assisting Patients to their vehicle when necessary
• Effectively process messages between patients and administration or other medical offices
• Report to office manager and/or practice administrator
• Other duties as assigned.

Skills And Abilities

• Must be willing to travel to other locations
• Must be able to lift 45 pounds
• Must be responsive and comfortable with seeing and handling blood
• Detail-oriented
• Willingness to cross-train on all other clinical responsibilities

Education And Experience

• Experience using eClinicalWorks or other EHR system preferred
• 1-year clinical experience preferred
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience

The employee must communicate professionally, respectfully, and effectively with patients, visitors, clinicians, coworkers, and vendors, including in busy, demanding, or stressful circumstances. The employee must maintain professional composure and consistently perform assigned duties throughout the scheduled work period; manage routine workplace stressors and feedback without disrupting patient care, patient-facing operations, or coworkers’ work; and use established de-escalation and escalation procedures when appropriate. The employee must exercise sound judgment; maintain appropriate workplace boundaries; receive and respond to routine feedback and direction; protect confidential patient and business information; and address patient or workplace concerns through established supervisory and safety procedures. These functions are essential to the position.