Lead Front Desk & Patient Services Supervisor

The Conrad / Pearson Clinic PC; Germantown (TN); On-site; USD 38,000 - 54,000; Full time

Job summary

The Conrad / Pearson Clinic PC is seeking a Front Desk Supervisor to oversee front office operations, manage staff, and liaise with patients on account matters. The role involves float responsibilities to satellite offices and ensuring accurate data entry and patient scheduling.

The ideal candidate will have several years in a physician office, strong supervisory skills, and experience with CPC Practice Management System and EHR. Occasional travel to satellite sites may be required.

Qualifications

• Five years of physician office and medical experience are required.
• Experience supervising front desk staff is preferred.
• Proficiency with CPC Practice Management System and EHR is required.

Responsibilities

• Supervise front desk/patient services activities and staff for check-in/check-out.
• Ensure staff are cross-trained in front-office tasks.
• Monitor schedules and ensure accurate appointment and patient flow.

Skills

Staff supervision

Medical office experience

Customer service

Communication skills

Education

High School Diploma

College degree preferred

Tools

CPC Practice Management System

Electronic Health Record

Job description

The Conrad / Pearson Clinic PC is seeking a Front Desk Supervisor to oversee front office operations, manage staff, and liaise with patients on account matters. The role involves float responsibilities to satellite offices and ensuring accurate data entry and patient scheduling.

The ideal candidate will have several years in a physician office, strong supervisory skills, and experience with CPC Practice Management System and EHR. Occasional travel to satellite sites may be required.