Lead Food Server - Elevate Guest Experience & Upsell

PENN Entertainment, Inc.; United States; On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health benefits Day 1

Referral bonus program

Employee discounts

Education reimbursement

Career development opportunities

Job summary

Ameristar Casino Resort Spa is hiring a dining room server to join our team. You will greet guests, take orders, and serve food and drinks with hospitality and upselling in mind. Duties include monitoring tables, processing payments, and supporting a fast-paced, guest-focused environment.

Candidates should have two years of server experience and strong customer service skills. This full-time role offers day-one benefits and growth opportunities within PENN Entertainment.

Qualifications

• Two years’ experience as a server in a dining establishment.
• Knowledge of up-selling techniques and menu items.
• Strong guest-service and communication skills.

Responsibilities

• Greet guests with a smile and pleasant disposition.
• Take customer orders and input accurately.
• Suggest cocktails, appetizers, and desserts to increase sales.
• Serve meals and beverages, keep tables tidy, and check back with guests.
• Observe guest needs and inform supervisor of issues.
• Work varied shifts, including weekends and holidays.

Skills

2 years experience

Food service

Upselling techniques

Guest hospitality

Communication skills

Team player

Job description

Ameristar Casino Resort Spa is hiring a dining room server to join our team. You will greet guests, take orders, and serve food and drinks with hospitality and upselling in mind. Duties include monitoring tables, processing payments, and supporting a fast-paced, guest-focused environment.

Candidates should have two years of server experience and strong customer service skills. This full-time role offers day-one benefits and growth opportunities within PENN Entertainment.