Hospitality-Driven Food Server | Upsell & Guest Experience
PENN Entertainment, Inc.
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Benefits offered by this job
Job summary
PENN Entertainment is seeking a friendly, energetic server for its Ameristar Casino Resort Spa location in Kentucky. You will greet guests, take orders, and upsell beverages and courses to enhance the dining experience.
The role emphasizes excellent customer service, strong menu knowledge (including alcohol) and teamwork. Compensation includes a competitive wage, benefits, and opportunities for career growth within a vibrant casino dining environment.
Qualifications
- Two years’ experience as a server in a dining establishment.
- Food service experience.
- Outgoing personality with guest hospitality.
- Knowledge of upselling techniques.
- Exceptional work habits.
- Knowledge of menu including alcoholic beverages.
Responsibilities
- Greet guests with a smile and pleasant disposition in a timely manner.
- Take customers’ orders and input accurately into the computer.
- Use suggestive selling (cocktails, appetizers, desserts, etc.).
- Observe guests’ needs, keep tables clear, and beverages filled.
- Present check for payment when needs are met.
- Complete assigned side work and daily tasks.
- Inform supervisor if issues arise with guests or staff.
- Delivering food and drinks and maintaining dining area cleanliness.
Skills
Job description
PENN Entertainment is seeking a friendly, energetic server for its Ameristar Casino Resort Spa location in Kentucky. You will greet guests, take orders, and upsell beverages and courses to enhance the dining experience.
The role emphasizes excellent customer service, strong menu knowledge (including alcohol) and teamwork. Compensation includes a competitive wage, benefits, and opportunities for career growth within a vibrant casino dining environment.
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