Guest Services Host & Cashier - Fast-Paced Casino Role

PENN Entertainment, Inc.; Colorado; Hybrid; USD 26,000 - 42,000; Full time

Benefits offered by this job

Health benefits package day 1

Referral bonus program

Discounted casino bus tickets

Discounted RTD EcoPass

Hot meals served monthly

20% discount for Starbucks and outlets

License reimbursement after 90 days

Hotel discounts

Education reimbursement

Career development opportunities

Job summary

Ameristar Casino Resort Spa in the United States is hiring for restaurant positions. We welcome candidates 18 or older, with beverage service requiring 21+. The role involves cash handling, guest service, and coordinating restaurant flow.

Employees receive comprehensive benefits from day one, including medical, dental, vision, life, and disability; a referral bonus program; meal perks; and opportunities for education reimbursement and career growth.

Qualifications

• High School Diploma or GED required.
• Previous cash handling experience is helpful.
• Excellent guest service skills.
• Able to operate POS system and make change.
• Basic math skills.
• Friendly and outgoing personality.

Responsibilities

• Receive cash or credit card from customers for goods or services.
• Compute bills on POS system or adding machine, give change and issue receipts.
• Greet and seat patrons.
• Coordinate restaurant flow and assign stations.
• Supervise restaurant during absence of supervisor.
• Interact with staff and patrons in challenging situations.

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Position is open until filled
Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
• Discounted Casino bus tickets
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month
• 20%discount for Starbucks, Ara Spa, and all food outlets
• 100%Colorado Gaming License reimbursement after90days of employment
• Hotel discounts available at all43 PENNproperties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program
• Career development opportunities

Responsibilities

:

• Receive cash or credit card from customers in payment for goods or services.
• Computes bill on P.O.S. System or adding machine, makes change, and issues receipt.
• May be required to know value of menu items.
• May give cash refunds or credit memorandums as directed by Supervisor/Manager.
• Greets and seats patrons.
• Coordinates and controls the flow of the Restaurant.
• Assigns stations to servers and bus persons.
• Supervises the restaurant during the absence of the Restaurant Supervisor/Manager.
• Interacts between Service Staff and Patrons when difficult situations arise.
• Ensures that Service Quality and Standards are followed.
• Answer any guest related questions in the Ameristar Standard.
• Answer the telephone in a professional manner.

Requirements

• High School Diploma or GED equivalent
• Previous cash handling experience is helpful.
• Must have excellent guest service skills.
• Able to operate a P.O.S. System and/or adding machine and make change.
• Must have basic math skills.
• Must be very friendly and outgoing.