Food Server - Jinya (Part-Time)

PENN Entertainment, Inc.; Northern (KY); Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Day-one health benefits

401(k) matching

Annual bonus

Referral program

Education reimbursement

Job summary

PENN Entertainment is seeking a friendly, energetic server for its Ameristar Casino Resort Spa location in Kentucky. You will greet guests, take orders, and upsell beverages and courses to enhance the dining experience.

The role emphasizes excellent customer service, strong menu knowledge (including alcohol) and teamwork. Compensation includes a competitive wage, benefits, and opportunities for career growth within a vibrant casino dining environment.

Qualifications

• Two years’ experience as a server in a dining establishment.
• Food service experience.
• Outgoing personality with guest hospitality.
• Knowledge of upselling techniques.
• Exceptional work habits.
• Knowledge of menu including alcoholic beverages.

Responsibilities

• Greet guests with a smile and pleasant disposition in a timely manner.
• Take customers’ orders and input accurately into the computer.
• Use suggestive selling (cocktails, appetizers, desserts, etc.).
• Observe guests’ needs, keep tables clear, and beverages filled.
• Present check for payment when needs are met.
• Complete assigned side work and daily tasks.
• Inform supervisor if issues arise with guests or staff.
• Delivering food and drinks and maintaining dining area cleanliness.

Skills

Customer service

Upselling

Outgoing personality

Communication

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits - such as day-one medical coverage, 401(k) matching, and annual performance bonus - may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) - for Team Members who refer new applicants
• Discounted Casino bus tickets
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month
• 20%discount for Starbucks, Ara Spa, and all food outlets
• 100%Colorado Gaming License reimbursement after90days of employment
• Hotel discounts available at all43 PENNproperties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program
• Career development opportunities

Responsibilities

• Greet guests with a smile and pleasant disposition in a timely manner.
• Must be familiar with menu, daily specials, and preparation of foods and prices.
• Use suggestive selling (i.e., cocktails, appetizers, desserts, etc.).
• Take customer’s orders and accurately input the order into the computer.
• Observe and anticipate guests’ needs, keep the table clear between courses, and beverages filled throughout their meal.
• Present check for payment when all guests’ needs have been met.
• Complete assigned side work and additional daily tasks.
• Inform immediate supervisor if situations arise with guests or fellow employees that cannot be handled directly.
• Serve the table completely, using trays and covers on food, serving all sides and accompaniments in a timely, efficient manner according to all Standards and Sequence of Service.
• Other duties as assigned for guest service expectations in restaurant.
• Learning our food and beverage menu to guide guests through their experience.
• Delivering food and drink items
• Maintaining the cleanliness of the restaurant through pre-bussing tables, sweeping, etc.
• Assisting other departments (host, expeditor, busser) as necessary
• Restocking ice, glassware, polishing silverware.

Requirements

• Two (2) years’ experience as a server in a dining establishment preferred.
• Food service experience.
• An outgoing personality with interest in guest hospitality.
• Knowledge of upselling techniques.
• Exceptional work habits.
• Knowledgeable of menu to include alcoholic beverages that are available.
• Strong customer service skills
• Ability to sustain a high level of professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest issues.
• Ability to work collaboratively and communicate effectively with guests at all levels.
• Highly organized and detail oriented.