Guest Experience Server

Ameristar Casino Hotel Kansas City; Kansas City (KS); On-site; USD 25,000 - 35,000; Full time

Job summary

Ameristar Casino Hotel Kansas City is seeking a Food Server to deliver exceptional guest service by taking orders and serving food and beverages. The ideal candidate will be experienced in food service, possess strong communication skills, and be able to work efficiently in a fast-paced environment. Responsibilities include maintaining cleanliness, processing payments, and ensuring a positive dining experience. This role requires lifting trays and standing for the majority of the shift, and candidates must have excellent customer service skills.

Qualifications

• Six months of food and beverage service experience preferred.
• Must be able to stand and walk for the majority of the shift.
• Must be able to lift and carry trays weighing approximately 20-30 pounds.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Greet guests warmly and create a welcoming atmosphere.
• Receive and accurately process food and beverage orders.
• Retrieve prepared orders and deliver them promptly to guests.
• Maintain cleanliness and organization of dining areas.
• Present checks, process payments, and address guest requests.

Skills

Customer service

Communication skills

Attention to detail

Ability to lift and carry trays

Job description

Ameristar Casino Hotel Kansas City is seeking a Food Server to deliver exceptional guest service by taking orders and serving food and beverages. The ideal candidate will be experienced in food service, possess strong communication skills, and be able to work efficiently in a fast-paced environment. Responsibilities include maintaining cleanliness, processing payments, and ensuring a positive dining experience. This role requires lifting trays and standing for the majority of the shift, and candidates must have excellent customer service skills.