Lead Flooring Installations & Crew Coordinator

Surfaces Construction Group Llc; Albuquerque (NM); On-site; USD 45,000 - 75,000; Full time

Job summary

Keller Services is seeking a capable supervisor to manage year-round installer recruitment, coordinate jobs, and ensure high customer satisfaction. The role involves site inspections, payroll coordination, and maintaining strong relationships with installers and vendors in a fast-paced environment.

Candidates should have flooring industry knowledge, scheduling experience, and proficiency with Excel/Microsoft Office. Flexibility for local travel and weekend work is required.

Qualifications

• 2-5 yrs flooring industry knowledge and/or experience.
• Working knowledge of scheduling and team development.
• Proficiency with Excel and Microsoft Office suite systems.
• Must have valid driver's license and maintain current insurance status.
• Flexibility to work nights and weekends, as needed.

Responsibilities

• Year round recruiting/onboarding/replacement of installers (hard surfaces/carpet).
• Coordinate jobs within SOP standards (coverage and workload).
• Review and assess installer performance via job site inspections and customer-driven scores.
• Ensure complete customer satisfaction via timely follow up and conflict resolution.
• Manage customer database with timely record and billing; review/approve payroll submissions.

Skills

Flooring knowledge

Scheduling

Team development

Spanish language

Driver's license

Customer service

Education

Associates Degree

Tools

Excel

Microsoft Office Suite

Job description

Keller Services is seeking a capable supervisor to manage year-round installer recruitment, coordinate jobs, and ensure high customer satisfaction. The role involves site inspections, payroll coordination, and maintaining strong relationships with installers and vendors in a fast-paced environment.

Candidates should have flooring industry knowledge, scheduling experience, and proficiency with Excel/Microsoft Office. Flexibility for local travel and weekend work is required.