Lead Financial Counselor - Healthcare Payer Expert

Insight Global; Phoenix (AZ); On-site; USD 75,000 - 100,000; Full time

Job summary

Qualifications

• 4+ years in healthcare revenue cycle or related finance environment.
• 1+ year in leadership, supervisory, or team lead role.
• Strong Medicaid/AHCCCS payer experience.
• Experience with HMOs and third-party payers.
• Knowledge of Federal/State programs for uninsured patients.
• Experience with healthcare billing and registration processes.
• HIPAA privacy requirements knowledge.
• Excellent customer service and patient-facing communication.

Responsibilities

• Provide leadership and training to Family Financial Counselors.
• Advise patients and families on insurance benefits and financial options.
• Serve as subject matter resource for payer requirements and coverage options.
• Support day-to-day operations and ensure compliance with regulations.

Skills

Healthcare revenue cycle

Leadership

Payer experience

Medicaid/AHCCCS knowledge

Customer service

Training & coaching

Bilingual Spanish (nice to have)

HIPAA knowledge

Policy & compliance

Education

Associate degree in healthcare or related field

Tools

AMPFM

Allscripts

Workday

Job description