Lead Financial Counseling Supervisor – Grant-Funded

Truman Medical Centers; United States; Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Truman Medical Centers is recruiting a Supervisor Financial Counseling Integrated Programs for the Financial Counseling Center at Northpoint Kansas City, MO. The role oversees outpatient staff, patient access functions, and program coordination in a grant-funded environment.

The position requires leadership, strong communication, and proficiency with Word and Excel. It supports Medicaid, Crime Victims, and Financial Assistance program eligibility and involves training coordination and QA

Formación

• High School diploma or equivalent.
• Experience as Resource Counselor II, Patient Access Representative II or an equivalent position for at least two years.
• Internal candidates must have a meets expectations rating or above on the last two evaluations.
• Must meet Missouri employment requirements including fingerprinting.
• Complete the 6-8 week Family Support Division training for application processing.

Responsabilidades

• Supervise the functions, activities and outpatient staff of the Financial Counseling Center.
• Ensure patients access financial counseling for Medicaid, Crime Victims, and Financial Assistance Programs eligibility.
• Coordinate training needs with the Performance Improvement Specialist.
• Coordinate workflow of employees and manage the Customer Service component of outpatient and follow up of the Financial Counseling Center.
• Coordinate quality assurance, monitoring of applications and discount processes as well as FCC customer service.
• Ensure adherence to objectives, guidelines, hospital and corporate philosophy.
• Provide supervision to Integrated Program Coordinators involved in the Missouri Family Support Division project.

Conocimientos

Communication skills

Team leadership

Word processing

Excel

Educación

Bachelor’s degree

High School diploma or equivalent

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Truman Medical Centers is recruiting a Supervisor Financial Counseling Integrated Programs for the Financial Counseling Center at Northpoint Kansas City, MO. The role oversees outpatient staff, patient access functions, and program coordination in a grant-funded environment.

The position requires leadership, strong communication, and proficiency with Word and Excel. It supports Medicaid, Crime Victims, and Financial Assistance program eligibility and involves training coordination and QA