Supervisor Financial Counseling Integrated Programs

Truman Medical Centers; United States; Presencial; USD 65 000 - 90 000; Tempo integral

Resumo da oferta

Truman Medical Centers is recruiting a Supervisor Financial Counseling Integrated Programs for the Financial Counseling Center at Northpoint Kansas City, MO. The role oversees outpatient staff, patient access functions, and program coordination in a grant-funded environment.

The position requires leadership, strong communication, and proficiency with Word and Excel. It supports Medicaid, Crime Victims, and Financial Assistance program eligibility and involves training coordination and QA

Qualificações

• High School diploma or equivalent.
• Experience as Resource Counselor II, Patient Access Representative II or an equivalent position for at least two years.
• Internal candidates must have a meets expectations rating or above on the last two evaluations.
• Must meet Missouri employment requirements including fingerprinting.
• Complete the 6-8 week Family Support Division training for application processing.

Responsabilidades

• Supervise the functions, activities and outpatient staff of the Financial Counseling Center.
• Ensure patients access financial counseling for Medicaid, Crime Victims, and Financial Assistance Programs eligibility.
• Coordinate training needs with the Performance Improvement Specialist.
• Coordinate workflow of employees and manage the Customer Service component of outpatient and follow up of the Financial Counseling Center.
• Coordinate quality assurance, monitoring of applications and discount processes as well as FCC customer service.
• Ensure adherence to objectives, guidelines, hospital and corporate philosophy.
• Provide supervision to Integrated Program Coordinators involved in the Missouri Family Support Division project.

Conhecimentos

Communication skills

Team leadership

Word processing

Excel

Formação académica

Bachelor’s degree

High School diploma or equivalent

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Supervisor Financial Counseling Integrated Programs 101 Truman Medical Center

Job Location: Northpoint Kansas City, Missouri

• Department: Financial Counseling Center UHTMC


• Position Type: Full time


• Work Schedule: 8:00AM - 4:30PM


• Hours Per Week: 40

This position is funded solely by grant funds. Regrettably, should the funding from the grant end, the position you are being offered may cease. Supervise the functions, activities and outpatient staff of the Financial Counseling Center of the organization. Ensure patients access financial counseling for eligibility for Medicaid, Crime Victims, and the organization’s Financial Assistance Programs. Coordinate training needs with the Performance Improvement Specialist. Coordinate workflow of employees and manage the Customer Service component of outpatient and follow up of the Financial Counseling Center. Coordinate quality assurance, monitoring of applications and discount processes as well as the FCC customer service. Ensure adherence to objectives, guidelines, hospital and corporate philosophy. This position will also provide support supervision to the Integrated Program Coordinators involved in the special project with Missouri Family Support Division. This includes staff who direct report to this supervisor and those who may directly report to other supervisors in the department.

Minimum Requirements

• High School diploma or equivalent.


• Experience as Resource Counselor II, Patient Access Representative II or an equivalent position for at least two years.


• Internal candidates must have a meets expectations rating or above on the last two evaluations.


• Must meet state of Missouri employment requirements for all persons contracted to do work with Department of Social Services which includes satisfaction of all state income tax requirements and fingerprinting.


• Questions about state income taxes should be referred to Missouri Department of Revenue or RSMo Section 105.262.


• Successfully complete the 6-8 week Family Support Division training related to application processing.


• Excellent written and verbal communication skills.


• Demonstrated ability to lead a team.


• Knowledge of Word and Excel.

Preferred Qualifications

• Bachelor’s degree.


• Prior experience as a Financial Counseling Coordinator.


• Supervisory experience in a Patient Registration or Financial Counseling environment.

Working at University Health is about making a difference. It's providing the best care to every patient every day. University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.