Lead Field Service Technician - Water Systems

Xylem; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Xylem is seeking an Elite/Lead Field Service Technician to perform on-site maintenance and repair at customer locations. You will troubleshoot complex electrical, mechanical, and diesel systems, conduct preventive maintenance, and ensure safe operation while coordinating with customers and internal teams.

Travel will be 20%–80% depending on division and location. You will lead junior technicians, document service activities, and escalate issues with the right resources.

Qualifications

• HS diploma or equivalent.
• Capable of obtaining CDL Class A or B with endorsements.

Responsibilities

• Create and maintain safe working environment and culture within the organization.
• Take care of company property.
• Demonstrates high impact culture through innovation, accountability and empowerment.
• Must be able to function in a team environment.
• Usually works with little to no supervision.
• Works independently and has ability to lead/coach/guide/motivate.

Skills

Electrical experience

Mechanical experience

Diesel experience

Customer service

Critical thinking

Troubleshooting

Communication

Microsoft Office

Team leadership

Coaching/mentoring

Education

HS diploma or equivalent

CDL Class A or B endorsements

Tools

Microsoft Office Suite

Job description

Xylem is seeking an Elite/Lead Field Service Technician to perform on-site maintenance and repair at customer locations. You will troubleshoot complex electrical, mechanical, and diesel systems, conduct preventive maintenance, and ensure safe operation while coordinating with customers and internal teams.

Travel will be 20%–80% depending on division and location. You will lead junior technicians, document service activities, and escalate issues with the right resources.