Lead Field Service Technician

Honeywell International Inc.; Oklahoma; On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Building Automation Technician, where you will lead a team to deliver exceptional service in a dynamic environment. This role offers the chance to apply your technical expertise in Building Automation Systems, ensuring compliance and operational efficiency at Tinker Air Force Base. You will be instrumental in driving improvements and mentoring others while enjoying a range of benefits including medical, dental, and career growth opportunities. If you thrive in a collaborative setting and are eager to make a significant impact, this position is perfect for you.

Benefits

Medical Benefits

Vision Insurance

Dental Insurance

Mental Health Support

Paid Vacation

401(k) Plan

Career Growth

Professional Development

Qualifications

• 3+ years of experience in field service or technical support.
• Advanced knowledge of networking and BAS.
• Strong troubleshooting skills for facility control systems.

Responsibilities

• Guide and manage a team of field service technicians.
• Oversee operations ensuring effective service delivery.
• Provide technical expertise for complex issues.

Skills

Building Automation Systems (BAS)

Networking concepts (IP addressing, BACnet/IP, Modbus)

Mechanical and electrical troubleshooting

Time management

Communication skills

Customer service skills

Problem-solving skills

Tools

Niagara Framework

Job description

Asa Building Automation Technician here at Honeywell, you will have an opportunity to provide technical guidance and facilitation, oversee service delivery, and ensure compliance with company policies and procedures. Your expertise will drive the success of our field service operations, ensuring efficient and effective service delivery to our customers. You will report directly to our Field Service Manager, and you'll work at Tinker Air Force Base.

KEY RESPONSIBILITIES

1. Guide and manage a team of field service technicians, providing technical guidance and facilitation
2. Oversee operations, ensuring efficient and effective service delivery
3. Provide technical expertise and facilitation for complex technical issues
4. Work with cross-functional teams to develop and implement solutions for customer needs
5. Stay updated with industry trends and advancements, and provide recommendations for improvement
6. Ensure compliance with company policies, procedures, and regulatory requirements
7. SHIFT: Monday - Friday from 7 am - 4 pm with rotational on-call responsibility

YOU MUST HAVE

• 3+ years of hands-on experience in field service or technical support, specifically with Building Automation Systems (BAS)
• Advanced knowledge of networking concepts, such as IP addressing, BACnet/IP, and Modbus communication
• Strong mechanical and electrical troubleshooting skills related to facility control systems
• Ability to work independently, manage time effectively, and prioritize service calls or tasks
• A track record of identifying and resolving system issues efficiently in the field
• Solid communication and customer service skills to clearly explain technical concepts to clients and team members

WE VALUE

• Practical experience working with the Niagara Framework (e.g., Tridium), including installation, programming, or troubleshooting
• Strong guidance and mentoring skills
• Ability to work independently and make sound decisions
• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and thoughtful abilities

BENEFITS OF WORKING FOR HONEYWELL

• Benefits – Medical, Vision, Dental, Mental Health
• Paid Vacation
• 401(k) Plan/Retirement Benefits (as per regional policy)
• Career Growth
• Professional Development

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a guiding software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses across broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell.

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy-efficient, sustainable, and productive. BA products and services include advanced software for building control and optimization, sensors, switches, control systems, and instruments for energy management, access control, video surveillance, fire safety, and system installation, maintenance, and upgrades. Learn more.

Additional Information

• JOB ID: HRD265093
• Category: Customer Experience
• Location: 3001 Staff Drive Post Y-64, Tinker AFB, Oklahoma, 73145, United States
• Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered regardless of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.