Lead Field Service Technician

Honeywell International, Inc.; Oklahoma; On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Building Automation Technician, where you will lead a team, provide technical guidance, and ensure efficient service delivery at Tinker Air Force Base. This role offers the chance to work with cutting-edge Building Automation Systems, collaborate with cross-functional teams, and stay updated with industry advancements. With a focus on customer satisfaction and compliance, you'll play a vital role in enhancing operational efficiency. Enjoy a supportive work environment that values continuous learning and professional development while making a significant impact on the success of field service operations.

Benefits

Medical, Vision, Dental, Mental Health

Paid Vacation

401k Plan/Retirement Benefits

Career Growth

Professional Development

Qualifications

• 3+ years of experience in field service with BAS.
• Advanced knowledge of networking concepts and troubleshooting.

Responsibilities

• Guide a team of technicians and oversee service delivery.
• Provide technical expertise for complex issues and ensure compliance.

Skills

Hands-on experience in field service

Building Automation Systems (BAS)

Networking concepts (IP addressing, BACnet/IP, Modbus)

Mechanical and electrical troubleshooting

Time management and prioritization

Communication and customer service skills

Tools

Niagara Framework (Tridium)

Job description

As a Building Automation Technician here at Honeywell, you will have an opportunity to provide technical guidance and facilitation, oversee service delivery, and ensure compliance with company policies and procedures. Your expertise will drive the success of our field service operations, ensuring efficient and effective service delivery to our customers. You will report directly to our Field Service Manager, and you'll work at Tinker Air Force Base.

KEY RESPONSIBILITIES

• Guide and manage a team of field service technicians, providing technical guidance and facilitation

• Oversee operations, ensuring efficient and effective service delivery

• Provide technical expertise and facilitation for complex technical issues

• Work with cross-functional teams to develop and implement solutions for customer needs

• Stay updated with industry trends and advancements, and provide recommendations for improvement

• Ensure compliance with company policies, procedures, and regulatory requirements

• SHIFT: Monday - Friday from 7am - 4pm with rotational on-call responsibility

YOU MUST HAVE

• 3+ years of hands-on experience in field service or technical support, specifically with Building Automation Systems (BAS)

• Advanced knowledge of networking concepts, such as IP addressing, BACnet/IP, and Modbus communication

• Strong mechanical and electrical troubleshooting skills related to facility control systems

• Ability to work independently, manage time effectively, and prioritize service calls or tasks

• A track record of identifying and resolving system issues efficiently in the field

• Solid communication and customer service skills to clearly explain technical concepts to clients and team members

WE VALUE

• Practical experience working with the Niagara Framework (e.g., Tridium), including installation, programming, or troubleshooting

• Strong guidance and mentoring skills

• Ability to work independently and make sound decisions

• Continuous learning mindset and willingness to stay updated with industry advancements

• Results-oriented approach and ability to drive projects to successful completion

• Strong problem-solving and thoughtful abilities

BENEFITS OF WORKING FOR HONEYWELL

Benefits – Medical, Vision, Dental, Mental Health

Paid Vacation

401k Plan/Retirement Benefits (as per regional policy)

Career Growth

Professional Development

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a guide software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a guide global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization, sensors, switches, control systems, and instruments for energy management, access control, video surveillance, fire products, and installation, maintenance, and upgrades of systems. To learn more, please visit click here.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.