Lead Field Service Engineer – Drives

GE Vernova; Alabama; Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Lead Field Service Engineer to oversee the installation and commissioning of advanced drive systems. This role involves troubleshooting, project management, and providing training to customers to ensure optimal performance and satisfaction. The position demands significant travel, offering a dynamic work environment where your expertise will directly impact customer success. With a focus on professional development and competitive compensation, this opportunity is perfect for those looking to advance their careers in a supportive and innovative setting.

Benefits

Relocation Assistance

Professional Development Opportunities

Competitive Compensation

Qualifications

• 5+ years of field service and commissioning experience required.
• Experience with GE Drive systems is a plus.

Responsibilities

• Ensure proper installation and commissioning of GE drive systems.
• Provide technical support and troubleshooting at site locations.

Skills

Field Service Engineering

Troubleshooting

Project Management

Technical Support

Customer Training

Education

Bachelor's Degree in Electrical Engineering

Associate Degree with 5 years experience

Job description

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Job Description Summary

The Lead Field Service Engineer - Drives, under general guidance and minimal supervision, performs a wide range of engineering tasks to ensure proper installation, service, and commissioning of products and services. Provides technical support for installation and commissioning of projects, as well as maintenance, breakdown emergency support, and remote troubleshooting.

Essential Responsibilities:

1. Perform a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of GE drive systems at site locations.
2. Perform troubleshooting activities at site locations to diagnose problems, determine appropriate resolution, and implement corrective actions.
3. Develop documentation to execute work, such as commissioning procedures, maintenance procedures, daily logs, etc.
4. Work independently and lead small teams.
5. Execute on-site project management and technical leadership duties to resolve customer issues and ensure customer satisfaction.
6. Develop presentations and provide training and instruction to customers on drive operations.
7. Coordinate additional opportunities to serve the customer with the customer service team, parts, other FSEs, repair services, sales, and product engineering teams.
8. Advise the customer on recommended upgrades, parts, and service opportunities to improve productivity and promote GE parts and services.
9. Coordinate maintenance activities and planning for inspections.
10. Support engineering teams working on customer modernization projects.
11. Support the bidding process for customer modernization projects.
12. Provide on-call support in response to customer service calls.
13. Complete timely service reports and administrative requirements.
14. Perform work onboard vessels within GE/Customer safety guidelines, either in shipyards or offshore.
15. Extended hours/overtime may be required during peak periods and emergencies.
16. Travel domestically or overseas to customer sites for extended periods.

Qualifications/Requirements:

• Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university (or Associate degree with a minimum of 5 years of related industry experience).
• Minimum 5 years of field service and/or commissioning experience.

Eligibility Requirements:

• Willingness and ability to travel up to 85% on short notice.
• Physical fitness to board vessels offshore.
• Ability to pass HUET and offshore survival courses, including activities in a swimming pool.

Desired Characteristics:

• At least 3 years of experience with GE Drive systems, including MV7000, SD7000, MV3000.
• Ability to handle complex assignments requiring engineering skill, creativity, and judgment.
• Detailed knowledge and expertise in installation and commissioning tasks.

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

Employment is conditioned upon legal authorization to work in the U.S. and successful completion of a drug screen. Relocation Assistance Provided: Yes

This is a remote position.