Lead Field Service Technician

NAES Corporation; Laurel (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Lead Field Service Technician to join their dynamic team. This role involves providing maintenance and repairs on solar and battery energy systems primarily in Maryland. Ideal for outdoor enthusiasts, the position offers a blend of travel and independent work. Candidates should be proactive and organized, with a strong commitment to safety and quality. Join a company that values individual differences and fosters an inclusive work environment, where your skills can shine in the renewable energy sector.

Benefits

Comprehensive Benefits Package

Retirement Plan

Travel Reimbursement

Promotional Opportunities

Qualifications

• Experience in troubleshooting and repairing solar and battery systems.
• Ability to maintain documentation and reports using digital tools.
• Strong communication skills for effective teamwork.

Responsibilities

• Provide maintenance and repairs on solar and battery energy systems.
• Respond to service tickets and complete required documentation.
• Maintain a clean and organized work area and vehicle.

Skills

Problem Solving

Electrical Hazard Awareness

Customer Service

Troubleshooting

Verbal and Written Communications

Detail Oriented

Education

Technical Training

Tools

Digital Devices

Test Devices

PC Software

Job description

Join to apply for the Lead Field Service Technician role at NAES Corporation

3 days ago Be among the first 25 applicants

Join to apply for the Lead Field Service Technician role at NAES Corporation

Get AI-powered advice on this job and more exclusive features.

NAES Renewables and NAES Corporation are committed to supporting a culture with unique perspectives and backgrounds. We value individual differences in each other in an effort to create a brighter future in the power generation industry. We strive to attract and retain employees by offering an inclusive work environment, competitive compensation, a comprehensive benefits package (including retirement) and promotional opportunities.

NAES Renewables is one of the fastest growing companies in the renewable energy operations and maintenance industry. With more than 30 years of asset performance and portfolio management experience.

At NAES Renewables, you’ll find engaging and challenging career opportunities. At every level of the company, we share a common goal: To instill confidence in our clients through our steadfast commitment to safety, integrity and quality of work.

Opportunity Summary

The Field Services Technician is supported and tasked with providing maintenance and repairs on a wide variety of solar and battery energy systems in an assigned geographic location; in this case, the assigned service area will primarily support solar sites located in the east coast/MD area overseeing the east coast/midwest.. Your sites are primarily customer free; this position is ideal for an outdoor enthusiast who enjoys travel, working independently, is proactive and organized. You will travel to a new job site daily (going from site to site) or for several days in a row to a specific location. Reimbursement for personal vehicle suitable for work use.

Here’s a look at some of the duties of the position:

• Respond to tickets from dispatch to take care of solar and battery equipment with the ability to maintain and make repairs as you become more and more familiar with its operation. Training and support will be provided.
• Test, analyze, and figure out how it works. Repair problems in Inverters and monitoring (DAS) Systems, as well as other components of commercial and utility scale solar PV and battery energy storage facilities
• Perform moderately complex but repetitive testing and troubleshooting
• Use, maintain, and secure test devices and tools used to adjust, calibrate, and repair equipment such as meters, meggers, iv curve tracers and torque wrenches
• Complete all documentation of work completed while in the field using digital devices (phone, PC, tablet) and PC software for reporting. This involves reporting and “telling a story” to document your diagnosis after testing and communicating with others, including detailed notes, descriptions of issues and photos
• Complete required paperwork (time sheets, service orders, forms, inventory, expense reports, and equipment related items)Receive and replace components, then package equipment and ship to complete warranty claims
• Maintain a clean and organized work area, work vehicle and equipment. Manage vehicle inventory and restock as necessary.
  
  
  

NAES Safe

Safety is a core value of NAES and Bay 4. As a condition of employment, all employees are expected to be mentally alert and work safely at all times. Additionally, employees are required to adhere to all safety warnings and posted safety signs whenever on company property. Furthermore, employees must follow all NAES safety rules and procedures. Effectiveness in carrying out this responsibility is part of the evaluation of each employee’s performance.

Physical Requirements And Working Conditions

• This work can be physically demanding while working frequently in an outdoor environment in a variety of weather and working conditions. Must be able to work in heat and cold, i.e. full sun where temperatures can be triple digits, or no sun where temperatures can be below freezing. In addition to extreme weather conditions, the Technician may be subjected to physical circumstances involving extensive climbing, lifting up to 50 pounds, bending and working in confined spaces.
• Position requires both weekday and weekend work, sometimes involving a rotational schedule or “on-call” status.
• All employees will participate in the Fitness for Duty Program. This program includes post-offer physical examination and drug screening and post-employment random drug screening.
  
  
  

Why you're the perfect addition to our team (about you):

• Demonstrated willingness to learn and share with others! We are looking for team players. Solar industry experience a plus but not required.
• Strong traveling skills with the ability to be self-sufficient
• Outdoor enthusiast a plus! Adaptable to changing weather conditions.
• Safety conscious; must have the ability to work in a safe and alert manner at all times
• Reliability; must be dependable and available to meet schedule commitments
• Flexibility to changes in schedules, scope of work
• Approach work with a positive attitude
• Ability to follow directions
• Demonstrated experience performing complex but repetitive testing, creating a safe work environment, performing troubleshooting
• Ability to communicate effectively both in writing and verbal communications
• Ability to develop detailed documentation and submit digital detailed reports on a daily basis
• Demonstrated critical thinking skills in real time or emergency situations
• Must have and maintain a valid motor vehicle operator’s license and clean driving record; ideally, DOT driving license or ability to obtain
  
  
  

Desired:

• Fundamental power and electrical knowledge
• Phase 3/480 v experience
• LOTO medium to high voltage experience
• Data & communications knowledge
• Proficient with Microsoft 360: Word, Excel, Power Point, Outlook
• Smart device savvy
• Working familiarity with system switching
• Certification to operate a scissor lift and forklift or the ability to become certified
• NABCEP certification or other component-specific solar certifications
• Ability to work well with other Bay4 technicians or subcontracted maintenance personnel in resolution of issues identified in the field
• Demonstrated ability to lead and mentor more junior field personnel
• Mechanically inclined and familiar with hand/power tools
  
  
  

Compensation:

The initial hourly compensation will range from $52.00 - $55.00 based on experience

NAES Safe

Safety is a core value of NAES and as a condition of employment, all employees are expected to be mentally alert and work safely at all times. Additionally, employees are required to adhere to all safety warnings and posted safety signs whenever on company property. Furthermore, employees must follow all NAES safety rules and procedures. Effectiveness in carrying out this responsibility is part of the evaluation of each employee’s performance.

NAES is committed to a diverse and inclusive workplace. It is the practice of NAES to seek employees of the highest quality and to select individuals on the basis of merit and competence, without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, military status or affiliation protected under USERRA, or any other basis of discrimination prohibited by applicable local, state and federal law.

Qualifications

Skills

Preferred

Computer Skills: Advanced

Customer Service: Advanced

Data Acquisition System: Advanced

Electrical Hazard Awareness: Advanced

Electrical: Advanced

Equipment Repair: Advanced

Inspection: Advanced

Photovoltaic Inverter System: Advanced

Problem Solving: Advanced

Solar Production: Advanced

Troubleshooting: Advanced

Verbal and Written Communications: Advanced

Behaviours

Preferred

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic: Shows intense and eager enjoyment and interest

Leader: Inspires teammates to follow them

Team Player: Works well as a member of a group

Education

Preferred

Technical/other training

Experience

Preferred

Complete required paperwork (time sheets, service orders, forms, inventory, expense reports, and equipment related items) Receive and replace components, then package equipment and ship to complete warranty claims

Complete all documentation of work completed while in the field using digital devices (phone, PC, tablet) and PC software for reporting. This involves reporting and “telling a story” to document your diagnosis after testing and communicating with others, including detailed notes, descriptions of issues and photos

Test, analyze, and figure out how it works. Repair problems in Inverters and monitoring (DAS) Systems, as well as other components of commercial and utility scale solar PV and battery energy storage facilities.

Licenses & Certifications

Preferred

Scissor Lift

NABCEP

Driver's License

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Utilities

Referrals increase your chances of interviewing at NAES Corporation by 2x

Get notified about new Field Service Technician jobs in Laurel, MD.

Ellicott City, MD $16.00-$19.00 1 month ago

Field Service Technician/ Industrial Mechanic

Field Service Technician - Frederick, MD

Maryland, United States $55,100.00-$65,000.00 5 hours ago

Field Service Technician-Northeast Region

Maryland, United States $62,500.00-$100,000.00 5 months ago

ELECTRIC POWER GENERATION (EPG) FIELD TECHNICIAN

Washington, DC $50,000.00-$110,000.00 2 hours ago

Washington, DC $70,000.00-$95,000.00 1 month ago

Field Service Technician - Baltimore, MD

Regional Field Service Technician (SERVICE+)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.