Lead Field Service Engineer

Cadence Design Systems; Atlanta (GA); On-site; USD 85,000 - 125,000; Full time

Job summary

Cadence Design Systems seeks a Lead Field Service Engineer to install, troubleshoot and maintain Cadence hardware emulation platforms. This role primarily supports the Atlanta data center, with additional sites in the eastern US, acting as the hardware technical representative onsite at customer locations domestically and internationally.

The position requires a BS (4+ years) or MS (2+ years) in engineering, strong Linux/Unix knowledge, and robust hardware/software troubleshooting and

Qualifications

• BS in engineering or related field required.
• MS in engineering or related field advantageous.
• Solid written and spoken English communication skills.
• Working knowledge of Linux/Unix environments.
• Strong hardware and software troubleshooting abilities.
• Ability to lift 40 lbs and travel domestically/internationally.

Responsibilities

• Primary contact for all hardware related issues.
• Plan and install new equipment; reconfigure existing gear.
• Troubleshoot/diagnose and repair hardware and other problems; escalate as needed.
• Document all work processes as required.
• Build strong, supportive relationships with customers.
• Monitor inventory and coordinate parts with customers.
• Collaborate with Field Service team and Cadence groups to improve processes.

Skills

English communication

Hardware troubleshooting

Software troubleshooting

Documentation

Linux/Unix

Physical lifting

Travel readiness

Field service mindset

Education

BS in Engineering or related field

MS in Engineering or related field

Tools

Linux Shell

Networking hardware

Python scripting

Job description

## Lead Field Service EngineerApply: HOME GA: Full time: Posted Yesterday: End Date: December 31, 2026 (30+ days left to apply): R56593## **At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.**The Field Service Engineer will install, troubleshoot, and maintain Cadence hardware emulation platforms. This person will serve as the hardware technical representative providing pro-active onsite support at end user customer locations both domestic and international. This person's primary responsibility will be supporting the Atlanta data center but other locations as well in the eastern US. Identifies, analyzes and repairs hardware, firmware, network and other issues. Schedules part replacements and maintenance with customers as needed. Relies on experience and judgment to accomplish goals and ensure customer satisfaction. Reports to San Jose Field Service ManagerLocation: Atlanta, GA **Responsibilities:*** Primary contact for all hardware related issues* Planning and Installation of new equipment; reconfiguring existing equipment* Troubleshoot/diagnose and repair hardware and other problems, escalate issues when appropriate* Document all work processes as required* Establish a strong supportive relationship with customers* Inventory control* Work with Field Service team and other Cadence groups to improve processes and procedures **Position Requirements:*** BS with a minimum of 4 years of experience OR MS with a minimum of 2 years of experience* Good written and verbal English communication skills* Minimum working knowledge of Linux/Unix* Strong hardware and software troubleshooting skills* Strong documentation skills* Must be able to lift 40 lbs* US drivers license and passport* Willingness to travel domestically and internationally including for short notice emergency service events **Full training will be provided, however any experience in the following areas would be advantageous:*** Debugging and repair in a board/system level environment.* Experience with liquid cooled systems and associated repairs* Experience with Linux Shell Skills (use grep, sed, awk, find, etc)* Experience with server scripting tools (python, perl, bash, sh, tcsh, csh or some combination)* Experience with networking including installation/configuration of routers, switches and firewalls* Experience with troubleshooting network issues