Lead Customer Engagement Engineer

Cadence Design Systems; San Jose (CA); On-site; USD 119,000 - 221,000; Full time

Benefits offered by this job

Bonus eligibility

Equity option

Benefits package

Job summary

Cadence Design Systems is seeking a Lead Customer Engagement Engineer in San Jose to support Palladium, Protium, and PDAPP products. You will own customer issues, reproduce failures, log escalations, and work with HSV R&D to implement fixes and improvements.

The role requires a BS in EE/CE (MS preferred) and 5+ years in design/verification or applications engineering, with strong HDL, PCIe/USB/Ethernet knowledge, and excellent communication skills. Some travel may be required.

Qualifications

• BS-EE/CE (MS-EE/CE preferred) with 5+ years in design/verification or related support.
• Strong knowledge of design debugging techniques and logic design.
• Experience with verification methodologies for complex EDA environments.

Responsibilities

• Take ownership and drive timely resolution of product issues reported by field AEs and customers.
• Debug customer failures, create test cases, and log issues with HSV R&D.
• Propose workarounds or application-level solutions when needed.
• Test R&D fixes/patches and verify enhancements.
• Collaborate to specify and scope enhancement requests for future releases.
• Test new features for beta activities and assess hardware/software platforms.

Skills

HDL: Verilog/SystemVerilog/VHDL

Unix/Linux scripting

PCIe/USB/Ethernet protocols

UVM experience

Debug techniques

Communication skills

Emulation experience

Education

BS in EE/CE (MS preferred)

Tools

Cadence Palladium

Job description

## Lead Customer Engagement EngineerApply: SAN JOSE: Full time: Posted Today: End Date: December 31, 2026 (30+ days left to apply): R56484## **At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.**As an integral member of the HSV Customer Support Team, you will work with our customers and field AE teams and R&D groups to provide technical support for our Palladium, Protium and Virtual Protocol (PDAPP) products. You will enjoy the experience and challenge in working with a broad spectrum of designs and customers. **Responsibilities includes:*** Taking ownership and quickly drive to resolution product issues reported by field AEs and customers.* Debug customer reported failures, produce test cases to replicate failure and log issues with HSV R&D teams.* Recommend potential workaround or application level solutions to customers when necessary.* Test R&D fixes/patches.* Work with customer and internal groups to spec out enhancement requests.* Testing new product features for future s/w releases or h/w platform, including participation in internal beta activities. **Position Requirements:*** Requires a BS-EE/CE (MS-EE/CE preferred) with a minimum of 5 years experience in design and/or verification of complex digital designs, or Applications engineering/technical support role.* Strong knowledge of design debug techniques and a strong understanding in logic design.* Knowledgeable in verification methodologies for complex EDA environments.* Proficiency in HDL language like Verilog, System Verilog and VHDL. Ability to create test cases to replicate customer issues quickly.* Proficiency in Unix/Linux scripting languages (ksh/bash/csh).* Proficiency in PCIe, USB and Ethernet protocol.* Proficiency in TBA, SVA, SV coverage, Low Power(UPF). UVM experience is a plus.* Experience with emulation, Cadence's Palladium product preferred.* Excellent communication skills. Must have ability to communicate complex issue to internal teams and customers in a clear and concise manner.* Occasional travel may be required to resolve critical customer issues.* undefined*The annual salary range for California is $119,000 to $221,000. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.*