Lead Fiber & Network Maintenance Technician

Optimum; Tinton Falls (NJ); On-site; USD 64,000 - 104,000; Full time

Job summary

Optimum is seeking a Maintenance Tech III to repair and maintain fiber and coaxial networks, including residential and business services. You will troubleshoot from headend to customer devices, support headend electronics, and mentor junior technicians.

The role involves coordinating with Design, construction, ISP, and NOC/ROC groups to resolve escalated issues. Qualifications include a high school diploma, fiber repair experience, and ability to meet DOT driver requirements where applicable.

Qualifications

• High school diploma or equivalent is required.
• Experience with fiber repair and troubleshooting is preferred.
• Ability to comprehend and operate testing equipment.
• DOT driver requirements and medical card may be needed for the role.

Responsibilities

• Fulfills demand and preventive maintenance by troubleshooting and repairing networks from headend to customer devices.
• Maintains a unity gain network.
• Performs FCC-required network tests.
• Troubleshoots and repairs the distribution network from headend to customer devices.
• Coordinates and oversees training initiatives for new and existing team members.
• Coach and develop team members to enhance technical proficiency and customer service.

Skills

Fiber repair experience

Troubleshooting skills

Telecom networking

Customer service

Education

High school diploma

Tools

AGORA

Netwin

Net-Q

Job description

Optimum is seeking a Maintenance Tech III to repair and maintain fiber and coaxial networks, including residential and business services. You will troubleshoot from headend to customer devices, support headend electronics, and mentor junior technicians.

The role involves coordinating with Design, construction, ISP, and NOC/ROC groups to resolve escalated issues. Qualifications include a high school diploma, fiber repair experience, and ability to meet DOT driver requirements where applicable.