Lead Fiber Drop & Installation Supervisor

Conexon; Cairo (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

3 weeks PTO

Health, dental, and vision coverage

Life insurance

Disability insurance

Retirement benefits

Job summary

Conexon is seeking a Supervisor of Drop Service Installation to oversee daily field operations and lead installation technicians. This role focuses on scheduling, training, quality control, inventory management, and coordinating service restoration across a designated territory.

Location includes Cairo, GA and surrounding areas. The position is full-time with fixed scheduling and travel as needed to co-op clients. Strong leadership and remote-work initiative are essential.

Qualifications

• High school diploma required; college degree preferred.
• 3+ years in fiber optic ISP operations/construction field.
• Strong PC and Microsoft Office skills.
• Ability to use optical test equipment including fusion splicers and OTDRs.
• Ability to safely operate a company vehicle.
• Strong communication skills and leadership ability.
• Willingness to work remotely with limited supervision.

Responsibilities

• Hire and train personnel on service, drop and installation processes.
• Provide leadership to drop technicians.
• Ensure field personnel have needed tools, equipment, and inventory.
• Oversee maintenance of tools, equipment, and vehicles.
• Manage drop service technician scheduling and reporting dashboards.
• Oversee storm restoration and damage notification processes.
• Assist with Connect Complete projects and co-op client relations.
• Travel to co-op clients and support sales/marketing to improve performance.
• Handle escalated customer issues and regulatory verifications.

Skills

Fiber optic operations

MS Office

Communication

Leadership

Remote work

Vehicle operation

Education

High school diploma

College degree preferred

Tools

Fusion splicers

OTDRs

Job description

Conexon is seeking a Supervisor of Drop Service Installation to oversee daily field operations and lead installation technicians. This role focuses on scheduling, training, quality control, inventory management, and coordinating service restoration across a designated territory.

Location includes Cairo, GA and surrounding areas. The position is full-time with fixed scheduling and travel as needed to co-op clients. Strong leadership and remote-work initiative are essential.