Fiber Drop Installation Lead – Field Operations

Conexon; Panama City (FL); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Three weeks PTO

Health, dental, and vision coverage

Life insurance

Disability insurance

Retirement benefits

Job summary

Conexon is seeking a Supervisor of Drop Service Installation to oversee daily field operations and lead installation technicians in Florida. The role focuses on scheduling, training, quality control, and inventory management across fiber service installations.

The ideal candidate has fiber installation and field operations experience, plus strong problem-solving and organizational skills to maintain high standards and customer satisfaction.

Qualifications

• Highschool diploma required (College degree preferred)
• 3+ years’ experience in fiber optic ISP operations/construction field
• Strong PC and Microsoft Office skills
• Ability to use optical test equipment including fusion splicers and OTDRs
• Safely operate a company vehicle
• Strong communication skills
• Initiative to work remotely with limited supervision
• Strong leadership skills

Responsibilities

• Hire and train personnel on service, drop and installation processes.
• Provide leadership to drop technicians.
• Ensure field personnel have necessary tools and equipment.
• Maintain all tools and equipment.
• Manage inventory for drop and CPE materials.
• Oversee vehicle usage and maintenance.
• Manage drop service technician scheduling.
• Develop and maintain service and install reporting/dashboards.
• Oversee storm restoration service process.
• Coordinate with Connect Sales/Marketing and co-op clients to improve performance.

Skills

Fiber optic operations

Leadership

Team scheduling

Communication skills

Problem solving

Education

High school diploma

College degree preferred

Tools

Fusion splicer

OTDR

Microsoft Office

Job description

Conexon is seeking a Supervisor of Drop Service Installation to oversee daily field operations and lead installation technicians in Florida. The role focuses on scheduling, training, quality control, and inventory management across fiber service installations.

The ideal candidate has fiber installation and field operations experience, plus strong problem-solving and organizational skills to maintain high standards and customer satisfaction.