Lead Fiber Drop Install and Field Operations Supervisor

Conexon; Barnesville (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Three weeks PTO

Comprehensive benefits (health, dental

Vision coverage

Life insurance

Disability insurance (short/long-term)

Retirement benefits

Job summary

Conexon is seeking a Supervisor of Drop Service Installation to oversee daily field operations and lead installation technicians in Jackson or Barnesville, GA. This role includes scheduling, training, quality control, inventory management, and coordinating service restoration efforts.

The ideal candidate has fiber installation, field operations, and team leadership experience, with strong problem-solving and organizational skills. Travel throughout the assigned territory is required.

Qualifications

• High school diploma required; college degree preferred.
• 3+ years in fiber optic ISP operations/construction field.
• Proficient with PCs and Microsoft Office.
• Experience with optical test equipment (fusion splicer, OTDR).
• Ability to safely operate a company vehicle.
• Excellent communication and leadership skills.
• Willingness to travel within the territory.
• Ability to work remotely with limited supervision.

Responsibilities

• Hire and train personnel on service, drop and installation processes.
• Provide leadership to drop technicians.
• Ensure field personnel have necessary tools/equipment and proper maintenance.
• Develop and maintain service/install reporting and dashboards.
• Travel to co-op clients as needed.
• Develop relationships with co-op clients and improve customer experience.
• Assist with storm restoration and damage notifications.

Skills

Leadership

Communication

Microsoft Office

Problem solving

Self-motivation

Education

High school diploma

College degree preferred

Tools

Fusion splicer

OTDR

Job description

Conexon is seeking a Supervisor of Drop Service Installation to oversee daily field operations and lead installation technicians in Jackson or Barnesville, GA. This role includes scheduling, training, quality control, inventory management, and coordinating service restoration efforts.

The ideal candidate has fiber installation, field operations, and team leadership experience, with strong problem-solving and organizational skills. Travel throughout the assigned territory is required.