Lead Entertainment Supervisor – Elevate Park Guests' Experience

Carowinds; Concord (NC); In loco; USD 52.000 - 70.000; Tempo pieno

Descrizione del lavoro

Carowinds is seeking an Entertainment Supervisor to lead daily operations across park-wide entertainment programs. You will supervise associates, assist with training and scheduling, and ensure safety and high guest satisfaction in multiple program areas.

Ideal candidates demonstrate strong leadership, clear communication, and a passion for delivering memorable guest experiences while coordinating with different park teams and departments.

Competenze

• Supervises associates in the park daily and supports training, scheduling, and evaluating performance.
• Ability to pass a background check.
• Maneuverability to move between locations within the park daily.
• Enthusiasm for Carowinds and guest-focused entertainment.

Mansioni

• Entertainment Supervisor daily assigned duties may vary depending on location/program assignment & may include tasks such as:
• Supervising daily operations within the Entertainment department
• Opening/closing locations ensuring cleanliness in guest facing areas as well as backstage areas
• Promotes teamwork and creates a positive & safe work environment for all
• Monitor & report associate timekeeping ensuring all park policies are followed daily
• Maintain associate schedules in UKG
• Ensure all program elements are safe, properly operating, & clean
• Provide excellent customer service for our guests
• Supporting our teams daily to produce superior guest entertainment experiences
• Resolves guest and associate concerns following proper protocols and procedures
• Communicate with various teams within the Entertainment department efficiently & respectfully
• Establishes & maintains good working relationships with other park departments and partners
• Coordinate and carry out logistics for special events & activations in park as assigned
• Accurately completes necessary daily paperwork including reports, files, and venue checklists
• Follows and enforces all park & department policies and procedures
• Monitors and reports supply inventory levels to upper management to ensure adequate supplies to complete job tasks
• Other duties as assigned

Conoscenze

Team leadership

Communication skills

Positive attitude

Attention to detail

Descrizione del lavoro

Carowinds is seeking an Entertainment Supervisor to lead daily operations across park-wide entertainment programs. You will supervise associates, assist with training and scheduling, and ensure safety and high guest satisfaction in multiple program areas.

Ideal candidates demonstrate strong leadership, clear communication, and a passion for delivering memorable guest experiences while coordinating with different park teams and departments.