Lead Customer Engagement Engineer

Cadence Design Systems; San Jose, Northern (CA, KY); Hybrid; USD 119,000 - 221,000; Full time

Benefits offered by this job

Paid vacation

401(k) match

Employee stock purchase plan

Medical, dental, and vision

Paid holidays

Job summary

Cadence Design Systems in San Jose, CA, seeks a Lead Customer Engagement Engineer to partner with customers, field AE teams, and R&D to deliver expert technical support for Palladium, Protium, and PDAPP products. You will debug complex issues, develop test cases, and drive resolutions while collaborating on enhancements and new features.

The role requires a BS-EE/CE (MS preferred) with 5+ years in design/verification or applications engineering, strong HDL skills (Verilog/SystemVerilog/VHDL),

Qualifications

• Requires BS in EE/CE; MS preferred; 5+ years in design/verification or applications engineering/technical support.
• Strong knowledge of design debug techniques and a solid understanding of logic design.
• Proficiency in Verilog, SystemVerilog and VHDL.
• Unix/Linux scripting (ksh/bash/csh).
• Proficiency in PCIe, USB and Ethernet protocols.
• Proficiency in UVM, SV coverage, and Low Power (UPF).
• Experience with emulation and Cadence Palladium product is preferred.
• Excellent communication skills; ability to explain complex issues clearly to internal teams and customers.
• Occasional travel may be required to resolve critical customer issues.

Responsibilities

• Take ownership and drive quick resolution of product issues reported by field AEs and customers.
• Debug customer-reported failures, create test cases, and log issues with HSV R&D teams.
• Recommend workarounds or application-level solutions to customers when necessary.
• Test R&D fixes/patches and validate them.
• Collaborate with customers and internal groups to spec out enhancement requests.
• Test new features for future software releases or hardware platforms, including beta participation.

Skills

Design debugging

HDL Verilog/SystemVerilog/VHDL

Unix/Linux scripting

PCIe/USB/Ethernet protocols

UVM/verification

Emulation (Cadence Palladium)

Communication skills

Travel willingness

5+ years experience

Education

BS-EE/CE (MS-EE/CE preferred)

Tools

Cadence Palladium

Job description

## Lead Customer Engagement EngineerApply: SAN JOSE: Full time: Posted Today: End Date: December 31, 2026 (30+ days left to apply): R56484## **At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.**As an integral member of the HSV Customer Support Team, you will work with our customers and field AE teams and R&D groups to provide technical support for our Palladium, Protium and Virtual Protocol (PDAPP) products. You will enjoy the experience and challenge in working with a broad spectrum of designs and customers. **Responsibilities includes:*** Taking ownership and quickly drive to resolution product issues reported by field AEs and customers.* Debug customer reported failures, produce test cases to replicate failure and log issues with HSV R&D teams.* Recommend potential workaround or application level solutions to customers when necessary.* Test R&D fixes/patches.* Work with customer and internal groups to spec out enhancement requests.* Testing new product features for future s/w releases or h/w platform, including participation in internal beta activities. **Position Requirements:*** Requires a BS-EE/CE (MS-EE/CE preferred) with a minimum of 5 years experience in design and/or verification of complex digital designs, or Applications engineering/technical support role.* Strong knowledge of design debug techniques and a strong understanding in logic design.* Knowledgeable in verification methodologies for complex EDA environments.* Proficiency in HDL language like Verilog, System Verilog and VHDL. Ability to create test cases to replicate customer issues quickly.* Proficiency in Unix/Linux scripting languages (ksh/bash/csh).* Proficiency in PCIe, USB and Ethernet protocol.* Proficiency in TBA, SVA, SV coverage, Low Power(UPF). UVM experience is a plus.* Experience with emulation, Cadence's Palladium product preferred.* Excellent communication skills. Must have ability to communicate complex issue to internal teams and customers in a clear and concise manner.* Occasional travel may be required to resolve critical customer issues.* undefined*The annual salary range for California is $119,000 to $221,000. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the salary range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.*