Lead Custom Framing Sales & Team Coach

michaels; Canton (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discounts

401(k) match

Medical coverage

Tuition assistance

Job summary

The Michaels Stores in Canton, GA are seeking a Store Lead to coach a framing team and drive custom framing sales. You will assist in managing SOPs, policies, and daily operations, while developing selling skills and customer relationships to deliver memorable framing solutions.

You will oversee workload planning with the Store Manager, meet KPI targets, and ensure safe, efficient store operations, including inventory and truck unloading as needed.

Qualifications

• Basic computer skills.
• Previous custom framing experience is preferred.
• Retail management experience is preferred.
• Experience leading a sales team.

Responsibilities

• Assist Store Manager in leading SOP adherence and company programs to ensure compliance with laws and requirements; ensure execution of company policies and standards; hold team accountable for store conditions and results.
• Develop and coach the team selling behaviors.
• Lead the delivery of high‑quality custom framing solutions to customers on time by planning workload with the Store Manager.
• Achieve KPIs and manage the framing team to achieve their role KPIs.
• Manage inventory, shrink and safety programs; serve as Manager on Duty (MOD).

Skills

Retail management experience

Experience leading a sales team

Basic computer skills

Job description

The Michaels Stores in Canton, GA are seeking a Store Lead to coach a framing team and drive custom framing sales. You will assist in managing SOPs, policies, and daily operations, while developing selling skills and customer relationships to deliver memorable framing solutions.

You will oversee workload planning with the Store Manager, meet KPI targets, and ensure safe, efficient store operations, including inventory and truck unloading as needed.