Framing Sales Leader: Drive Custom Solutions & KPIs

The Michael's Companies; Buford (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

401(k) with employer match

Paid time off

Tuition assistance

Job summary

The Michaels Companies in Buford, GA is seeking a Sales Manager to lead a framing team and drive custom framing sales. You will coach associates, manage daily store operations, and ensure adherence to SOPs while delivering excellent customer service.

You will plan workloads with the Store Manager, handle inventory, and support omnichannel processes. The role requires retail leadership, strong communication, and a passion for helping customers create framing solutions.

Qualifications

• Experience leading a sales team in a retail environment.
• Strong coaching and development of selling behaviors.
• Proven ability to meet KPI targets and sales goals.

Responsibilities

• Lead and coach a framers team to build customer relationships and framing solutions.
• Manage store SOP adherence and daily operations in partnership with Store Manager.
• Plan workload, optimize staffing, and drive sales floor execution.
• Oversee inventory, shrink control, and safety programs.
• Assist with interviewing, onboarding, and staff development.

Skills

Retail management

Sales leadership

Team coaching

Customer service

Inventory management

Job description

The Michaels Companies in Buford, GA is seeking a Sales Manager to lead a framing team and drive custom framing sales. You will coach associates, manage daily store operations, and ensure adherence to SOPs while delivering excellent customer service.

You will plan workloads with the Store Manager, handle inventory, and support omnichannel processes. The role requires retail leadership, strong communication, and a passion for helping customers create framing solutions.