Framing Manager: Lead Custom Framing & Sales

Michaels Stores; Douglasville (GA); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Tuition assistance

Flexible scheduling

Job summary

Michaels Stores in Douglasville, GA is hiring a Store Lead Framer who coaches a team focused on delivering high‑quality custom framing solutions and building strong customer relationships. You will drive framing sales and guide the team through workload planning and on‑time delivery.

The role requires adapting to a busy retail environment, coaching selling behaviors, managing inventory and safety programs, and serving as MOD. Nights, weekends, and early shifts are included.

Qualifications

• Basic computer skills.
• Previous custom framing experience is preferred.
• Retail management experience.
• Experience leading a sales team.

Responsibilities

• Lead and coach the framing team to deliver high‑quality custom framing solutions.
• Drive custom framing sales and assist customers in selecting framing options.
• Manage workload planning with the Store Manager to ensure on‑time delivery.
• Oversee inventory, shrink and safety programs, and SOP compliance.
• Serve as Manager on Duty (MOD) and participate in talent development and performance management.

Skills

Team leadership

Customer service

Sales coaching

Basic computer skills

Job description

Michaels Stores in Douglasville, GA is hiring a Store Lead Framer who coaches a team focused on delivering high‑quality custom framing solutions and building strong customer relationships. You will drive framing sales and guide the team through workload planning and on‑time delivery.

The role requires adapting to a busy retail environment, coaching selling behaviors, managing inventory and safety programs, and serving as MOD. Nights, weekends, and early shifts are included.