Lead Custom Framing & Retail Sales

michaels; Wentzville (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Flexible spending accounts

Job summary

Michaels in Wentzville, MO is seeking a Store Lead to coach a team of framers, drive custom framing sales and help customers create memorable framing solutions for their art.

You will partner with the Store Manager to manage workloads, ensure SOP compliance, training, and performance development while maintaining store standards and delivering excellent customer service. Evening/weekend shifts may apply.

Qualifications

• Basic computer skills used to manage store systems and POS transactions.

Responsibilities

• Lead and coach a team of framers focused on customer relations and framing solutions.
• Drive custom framing sales and assist customers in creating memorable framing plans.
• Plan workload with the Store Manager to ensure on-time framing deliveries.
• Develop selling behaviors and achieve KPIs for the framing team.
• Oversee inventory management, shrink control and safety programs.
• Assist with interviewing, onboarding and performance development of team members.

Skills

Basic computer skills

Job description

Michaels in Wentzville, MO is seeking a Store Lead to coach a team of framers, drive custom framing sales and help customers create memorable framing solutions for their art.

You will partner with the Store Manager to manage workloads, ensure SOP compliance, training, and performance development while maintaining store standards and delivering excellent customer service. Evening/weekend shifts may apply.