Lead CSR/Teller – Sarasota: Elevate Customer Experience

Fifth Third; Town of Franklin (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Fifth Third Bank in Sarasota, FL seeks a Lead CSR/Teller to deliver exceptional customer service for daily transactions and inquiries. You will reference products with business partners and support staff with training and supervision as needed.

The role emphasizes trust, confidentiality, and adherence to bank policies while contributing to top-tier customer experiences and cross-selling opportunities in a busy financial center.

Qualifications

• High school diploma or GED required.
• Minimum of 3 years CSR experience.
• Strong math ability and numerical accuracy.
• Professional written and verbal communication required.

Responsibilities

• Provide premier customer service for daily transactions and inquiries.
• Refer customers to appropriate business partners for products and services.
• Assist as Lead CSR/Teller and train new staff when needed.
• Maintain knowledge of bank policies and procedures and ensure compliance.

Skills

CSR experience

Customer service

Communication skills

Attention to detail

Education

High school diploma/GED

Job description

Fifth Third Bank in Sarasota, FL seeks a Lead CSR/Teller to deliver exceptional customer service for daily transactions and inquiries. You will reference products with business partners and support staff with training and supervision as needed.

The role emphasizes trust, confidentiality, and adherence to bank policies while contributing to top-tier customer experiences and cross-selling opportunities in a busy financial center.