Senior CSR & Teller | Customer Experience Lead

Fifth Third Bank; Coachella (CA); In loco; USD 34.000 - 46.000; Tempo pieno

Descrizione del lavoro

Fifth Third Bank in Cape Coral, FL is seeking a Lead CSR/Teller to deliver exceptional customer service, manage cash duties, and support daily office operations. The role requires strong interpersonal skills, integrity, and the ability to refer customers to appropriate banking partners for tailored solutions.

The position emphasizes risk awareness, confidentiality, and teamwork within a dynamic retail banking environment, with full-time hours and comprehensive benefits.

Competenze

• High school diploma or GED required.
• Experience with cash handling and retail policies preferred.
• Strong customer service and communication skills.

Mansioni

• Provide excellent customer service and guide customers to suitable financial solutions.
• Maintain confidentiality of customer information and uphold ethical standards.
• Assist in cash counts and daily office operations to ensure efficient functioning.
• Refer customers to bankers and business partners for consultative conversations.
• Support training of new Customer Service Representatives.

Conoscenze

Cash handling

Customer service

Interpersonal skills

Problem solving

Leadership

Time management

Integrity

Flexibility

Formazione

High school diploma/GED

Descrizione del lavoro

Fifth Third Bank in Cape Coral, FL is seeking a Lead CSR/Teller to deliver exceptional customer service, manage cash duties, and support daily office operations. The role requires strong interpersonal skills, integrity, and the ability to refer customers to appropriate banking partners for tailored solutions.

The position emphasizes risk awareness, confidentiality, and teamwork within a dynamic retail banking environment, with full-time hours and comprehensive benefits.