Senior CSR & Teller Lead: Customer Experience Champion

Fifth Third; Cape Coral (FL); Vor Ort; USD 36.000 - 60.000; Vollzeit

Zusammenfassung

Fifth Third Bank in Cape Coral, FL is seeking a Lead CSR/Teller to deliver exceptional customer service while handling cash and supporting daily office operations.

You will refer customers to bankers and partners, balance cash, and help train new staff, contributing to a safe, efficient banking experience for the community.

This full-time role offers a comprehensive benefits package as part of Fifth Third's Total Rewards, with ongoing opportunities for growth within a diverse, inclusive culture.

Qualifikationen

• High school diploma or GED required.

Aufgaben

• Deepen customer relationships by listening to needs and guiding to appropriate bankers.
• Balance cash and maintain accurate records per bank policy.
• Collaborate with Financial Center Manager on monthly cash counts and FCA requests.
• Refer customers to Bankers and partners for consultative conversations.
• Train new Customer Service Representatives.
• Ensure compliance with the Code of Conduct and risk policies.

Jobbeschreibung

Fifth Third Bank in Cape Coral, FL is seeking a Lead CSR/Teller to deliver exceptional customer service while handling cash and supporting daily office operations.

You will refer customers to bankers and partners, balance cash, and help train new staff, contributing to a safe, efficient banking experience for the community.

This full-time role offers a comprehensive benefits package as part of Fifth Third's Total Rewards, with ongoing opportunities for growth within a diverse, inclusive culture.