Lead CSR/Teller — Banking Leadership & Customer Growth

Fifth Third; Benton Harbor (MI); On-site; USD 34,000 - 52,000; Full time

Job summary

Fifth Third Bank is seeking a Lead CSR/Teller for the Napier branch in Benton Harbor, MI. This full-time role focuses on delivering exceptional customer service, driving customer relations, and referring clients to appropriate bank partners for tailored financial solutions.

The position requires leadership in daily operations, cash handling, and collaboration with the branch manager to ensure accurate cash counts and efficient office operations.

Qualifications

• High school diploma or GED required.
• Prior retail banking or teller experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Provide excellent customer service in all interactions.
• Refer customers to Bankers and partners for consultative conversations.
• Collaborate with Financial Center Manager to complete monthly cash counts and reports.

Skills

Cash handling

Customer service

Retail banking

Team leadership

Education

High school diploma/GED

Job description

Fifth Third Bank is seeking a Lead CSR/Teller for the Napier branch in Benton Harbor, MI. This full-time role focuses on delivering exceptional customer service, driving customer relations, and referring clients to appropriate bank partners for tailored financial solutions.

The position requires leadership in daily operations, cash handling, and collaboration with the branch manager to ensure accurate cash counts and efficient office operations.