Medical Office Coordinator - Front Desk & Scheduling

North Star Health; Springfield (VT); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Generous paid time off

Wellness programs

Job summary

North Star Health, a federally qualified health center in Southern Vermont/New Hampshire, seeks an organized Medical Office Coordinator. You will greet patients, manage registrations, schedule appointments, and maintain PHI with professionalism.

Collaboration with the care team ensures high-quality patient experiences. The role emphasizes courteous, efficient service, accurate data handling, and flexibility to meet organizational needs.

Qualifications

• High School diploma or equivalent.
• Prefer experience in a customer service or healthcare related role.
• Working knowledge of medical terminology and HIPAA regulations.

Responsibilities

• Greet and assist patients in person and over the phone to ensure a positive experience.
• Handle patient registration, scheduling, document administration and reception per policies.
• Schedule appointments and manage reminders, eligibility and patient communications.
• Triages calls and routes to nurse or practitioner as needed.
• Maintain PHI and ensure confidentiality per North Star Health policy.
• Represent North Star Health in a professional and welcoming manner.
• Support team with registration workflows and data accuracy.

Skills

Customer service

Attention to detail

Communication

Team collaboration

Problem solving

Education

High School diploma or equivalent

Tools

HIPAA regulations

Job description

North Star Health, a federally qualified health center in Southern Vermont/New Hampshire, seeks an organized Medical Office Coordinator. You will greet patients, manage registrations, schedule appointments, and maintain PHI with professionalism.

Collaboration with the care team ensures high-quality patient experiences. The role emphasizes courteous, efficient service, accurate data handling, and flexibility to meet organizational needs.