Lead Control Center Supervisor: Grid Ops & Restoration

Pacific Gas and Electric Company; Fresno (CA); On-site; USD 143,000 - 244,000; Full time

Job summary

Pacific Gas and Electric Company seeks a Supervisor, System Operations & Control, to lead a 24/7 control center team responsible for real-time grid monitoring, outage response, and restoration. You will oversee frontline operators, drive safety and compliance, and ensure reliable service during routine and emergency conditions.

The role requires strong leadership on-site, quick decision-making under pressure, and collaboration with field crews, operations staff, and emergency responders.

Qualifications

• High School Diploma or GED required.
• At least 3 years of relevant experience.
• Bachelor's degree preferred; supervisory experience with bargaining unit employees is a plus.
• Knowledge of electric distribution system concepts, monitoring and outage restoration.

Responsibilities

• Oversees the daily execution of the Control Center System Operators and Lead System Operators.
• Leads the team and collaborates with field supervision to improve system reliability and customer communications.

Skills

Leadership

Supervision

Customer service orientation

Communication skills

Excel proficiency

Budgeting

Team management

Education

High School Diploma or GED

Bachelor's degree

Tools

MS Excel

MS Office

Job description

Pacific Gas and Electric Company seeks a Supervisor, System Operations & Control, to lead a 24/7 control center team responsible for real-time grid monitoring, outage response, and restoration. You will oversee frontline operators, drive safety and compliance, and ensure reliable service during routine and emergency conditions.

The role requires strong leadership on-site, quick decision-making under pressure, and collaboration with field crews, operations staff, and emergency responders.