Lead Concierge Supervisor — Luxury Hospitality Team

Strattonamenities; Los Angeles (CA); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid sick leave

Paid time off

Job summary

Stratton Amenities, based in Los Angeles, is seeking a Lead Concierge to enhance our luxury front desk concierge services. The Lead Concierge will supervise a dedicated team, ensuring the highest levels of service for residents and guests.

The ideal candidate will have at least five years of experience in hospitality and strong leadership skills. Responsibilities include managing team schedules, conducting meetings with property management, and addressing resident concerns promptly. The position offers competitive pay and benefits, including health insurance and paid time off.

Qualifications

• At least five years of hospitality experience.
• Ability to maintain confidentiality.
• Ability to think clearly and make concise decisions under pressure.

Responsibilities

• Lead by example and act as the face of the property.
• Conduct weekly meetings with the property manager.
• Manage team schedules and oversee payroll.

Skills

Exceptional service and hospitality

Verbal and written communication skills

Problem-solving and leadership abilities

Interpersonal skills

Organizational skills

Job description

Stratton Amenities, based in Los Angeles, is seeking a Lead Concierge to enhance our luxury front desk concierge services. The Lead Concierge will supervise a dedicated team, ensuring the highest levels of service for residents and guests.

The ideal candidate will have at least five years of experience in hospitality and strong leadership skills. Responsibilities include managing team schedules, conducting meetings with property management, and addressing resident concerns promptly. The position offers competitive pay and benefits, including health insurance and paid time off.