Head Concierge - Luxury Residential Hospitality Lead

Strattonamenities; Pennsylvania; On-site; USD 50,000 - 70,000; Full time

Job summary

Stratton Amenities, based in Langhorne, United States, seeks a dynamic Lead Concierge to provide exceptional service in high-end properties. The role involves leading the concierge team, managing schedules, and ensuring the highest hospitality standards.

Ideal candidates will have extensive hospitality experience, strong communication skills, and a passion for service. The position requires excellent leadership ability to foster a positive work culture, ensuring residents' needs are met professionally and promptly.

Qualifications

• At least five years of hospitality experience.
• Ability to respond quickly and genuinely to residents’ requests.
• Strong leadership and supervisory skills.

Responsibilities

• Act as the face of the property, leading by example.
• Facilitate communication between the property manager and concierge team.
• Manage team schedules, oversee payroll, and conduct performance meetings.

Skills

Exceptional service and hospitality

Verbal and written communication skills

Problem-solving abilities

Leadership

Interpersonal skills

Organizational skills

Job description

Stratton Amenities, based in Langhorne, United States, seeks a dynamic Lead Concierge to provide exceptional service in high-end properties. The role involves leading the concierge team, managing schedules, and ensuring the highest hospitality standards.

Ideal candidates will have extensive hospitality experience, strong communication skills, and a passion for service. The position requires excellent leadership ability to foster a positive work culture, ensuring residents' needs are met professionally and promptly.