Lead Computer Operator – 3rd Shift (Hybrid Schedule)

Southern Farm Bureau Casualty Insurance Company; Ridgeland (MS); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Pension/retirement plan

Medical, dental, and vision insurance

Employee assistance program

Continuing education program

Job summary

A regional insurance company is seeking a Computer Operator, Lead to manage 3rd shift operations. This role involves directing and monitoring activities, providing first-level support to staff, and training new operators. The ideal candidate will have an Associate's Degree in Computer Science or a related field, with a focus on problem resolution and staff evaluation. The company offers a family-oriented work environment with rich benefits including paid time off and a hybrid working schedule.

Qualifications

• Experience in directing and monitoring operational activities.
• Ability to provide first-level IT support and train staff.
• Strong problem-solving and communication skills.

Responsibilities

• Direct and monitor activities during shifts.
• Provide first-level support for computer operations.
• Train operators on specific functions.
• Assist in performance evaluations of staff.

Skills

Directing and monitoring shifts

First-level support

Training staff

Problem-solving

Attendance reliability

Education

Associate's Degree in Computer Science or related field

Job description

A regional insurance company is seeking a Computer Operator, Lead to manage 3rd shift operations. This role involves directing and monitoring activities, providing first-level support to staff, and training new operators. The ideal candidate will have an Associate's Degree in Computer Science or a related field, with a focus on problem resolution and staff evaluation. The company offers a family-oriented work environment with rich benefits including paid time off and a hybrid working schedule.