Computer Operator, Lead

SFBCIC; Ridgeland (MS); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Company matched 401(k)

Pension/retirement

Medical, dental, vision insurance

Employee assistance program

Continued education program

Job summary

A leading insurance company is currently seeking a Computer Operator, Lead for a 3rd shift position. Responsibilities include directing shift activities, supporting staff, and training operators. Required qualifications include an Associate's Degree in Computer Science and experience in computer operations. The company offers a family-oriented work environment and a rich benefits package, including a hybrid work schedule and paid time off.

Qualifications

• Required education: Associate's Degree in Computer Science or a related area.
• Experience in computer operations, training, or a related field is desirable.

Responsibilities

• Direct and monitor activity of the shift and provide first level of support.
• Train operators on department-specific functions.
• Assist supervisor with performance evaluations.

Skills

Computer operations experience

Training ability

Problem-solving skills

Education

Associate's Degree in Computer Science

Management Information Systems

Related field experience

Job description

Are you looking for a great team environment? Southern Farm Bureau Casualty Insurance Company is currently seeking a Computer Operator, Lead.

Southern Farm Bureau is a great company and an excellent place to work. The Company offers a family-oriented work environment and a rich benefit package including paid time off, company matched 401(k), pension/retirement, medical, dental, vision, group life, accidental death and dismemberment, employee assistance program, a continued education program, and a hybrid home/office work schedule.

This is a 3rd shift position. The hours are 11:30pm-7:30am with rotating weekends

Responsibilities

• Direct and monitor activity of the shift(s) and provide first level of support for the Computer Operations staff.
• Monitors problems and works with users to ensure successful resolution.
• Trains operators on department-specific functions.
• Assists supervisor with performance evaluations of employees on assigned shifts.

Additional Responsibilities

• Availability for additional hours and after-hours calls is required.
• Other duties and responsibilities as assigned.
• Regular and predictable attendance is required.

Education & Experience

• Required Education: Associate's Degree in Computer Science, Management Information Systems, or a related area.
• Preferred Education: Equivalent combination of education, training, and experience.
• Experience: Experience in computer operations, training, or a related field is desirable.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.