Evening Shift Lead, Digital Health Ops

Kooth Digital Health; United States; Hybrid; USD 38,572 - 44,083; Part time

Benefits offered by this job

Hourly rate of $28-32 based on experience

Inclusive workplace

Equal employment opportunities

Job summary

A digital health services provider in the United States is seeking a Shift Lead to provide operational support to the direct service team. This non-clinical role includes overseeing service delivery and ensuring compliance with policies. The ideal candidate will have a Bachelor’s Degree, experience in shift operations, and expertise in data visualization tools like Tableau. This position offers an hourly rate of $28-32 based on experience and requires working hours on Thursday afternoons and weekends.

Qualifications

• Minimum education: Bachelor's Degree or commensurate experience.
• Experience working with shift operations and schedule management.
• Experience in a start-up environment is preferred.

Responsibilities

• Provide critical support to the direct service team.
• Ensure smooth service delivery across Kooth platforms.
• Monitor service wait times to ensure timely management of services.

Skills

Shift operations experience

Data visualization in dashboarding tools

Leadership

Bilingual (English and Spanish)

Education

Bachelor's Degree or equivalent experience

Tools

Tableau

Job description

A digital health services provider in the United States is seeking a Shift Lead to provide operational support to the direct service team. This non-clinical role includes overseeing service delivery and ensuring compliance with policies. The ideal candidate will have a Bachelor’s Degree, experience in shift operations, and expertise in data visualization tools like Tableau. This position offers an hourly rate of $28-32 based on experience and requires working hours on Thursday afternoons and weekends.