Lead Complex Claims Specialist - Auto & Litigation

Harford Mutual Insurance Group; Bel Air, Northern (MD, KY); Hybrid; USD 95,000 - 137,000; Full time

Job summary

Harford Mutual Insurance Group is seeking a Complex Claims Specialist to oversee highly complex auto claims and large exposures. The role requires deep experience in claims handling, negotiation, and strategic guidance on coverage issues.

This is a remote/hybrid position based out of Bel Air, MD, with travel up to 25%. The candidate should have a four-year degree (JD a plus) and substantial industry experience (12+ years), plus CPCU/AIC/SCLA or equivalent certification.

Qualifications

• Bachelor's degree or equivalent required; JD preferred.
• Minimum 12 years of industry experience.
• Completion CPCU, AIC, SCLA or equivalent desirable.
• Knowledge and understanding of the litigation process and insurance coverage.

Responsibilities

• Provide technical oversight of complex auto claims with significant severity potential.
• Direct handling of complex claims typically exceeding $250,000 and complex coverage claims.
• Coordinate claim file reviews with insureds and agents; mentor staff on complex claims.
• Communicate feedback to claims staff and management regarding complex claims.
• Maintain records of lawsuits and ensure defense counsel adherence to procedures.
• Participate in exposure analysis and strategy development; implement dispute mechanisms.
• Develop and implement litigation expense reduction methods and monitor open lawsuits.
• Attend trials and settlement conferences; negotiate settlements; conduct field investigations as needed.

Skills

Complex claims oversight

Litigation knowledge

Mentorship/leadership

Education

Four-year degree or equivalent

JD is a plus

Job description

Harford Mutual Insurance Group is seeking a Complex Claims Specialist to oversee highly complex auto claims and large exposures. The role requires deep experience in claims handling, negotiation, and strategic guidance on coverage issues.

This is a remote/hybrid position based out of Bel Air, MD, with travel up to 25%. The candidate should have a four-year degree (JD a plus) and substantial industry experience (12+ years), plus CPCU/AIC/SCLA or equivalent certification.