Lead Coffee Shop Manager: Service & Team Growth

Hy-Vee, Inc.; Coralville (IA); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Hy-Vee is seeking a Coffee Shop Department Manager in Coralville, IA. You’ll lead the Coffee Shop, set standards for service, quality, and team performance, and ensure a memorable experience for customers grabbing their morning coffee or afternoon pick-up.

You’ll recruit, train, schedule, and supervise staff, manage ordering, pricing, and inventory, and partner with store leadership to meet department goals and drive profitability.

Formación

• High school diploma or equivalent required.
• On-the-job training and sanitation courses preferred.
• One or more years of related work experience preferred.

Responsabilidades

• Set and uphold department standards for customer service and cleanliness.
• Lead and engage your team to greet customers and provide great service.
• Recruit, hire, train, supervise, and evaluate department employees.
• Coordinate scheduling and daily work plans with store leadership.
• Oversee ordering, replenishment, pricing, and department bookkeeping.
• Analyze weekly and monthly sales trends and plan promotions.

Conocimientos

Customer service

Team leadership

Problem solving

Math skills

Communication

Discretion

Educación

High school diploma or equivalent

On-the-job training

Sanitation courses

1+ years of related work experience

Descripción del empleo

Hy-Vee is seeking a Coffee Shop Department Manager in Coralville, IA. You’ll lead the Coffee Shop, set standards for service, quality, and team performance, and ensure a memorable experience for customers grabbing their morning coffee or afternoon pick-up.

You’ll recruit, train, schedule, and supervise staff, manage ordering, pricing, and inventory, and partner with store leadership to meet department goals and drive profitability.