Coffee Shop Lead: Elevate Service & Team

Hyvee.io; United States; On-site; USD 25,000 - 34,000; Full time

Job summary

Hy-Vee is seeking a Coffee Shop Department Manager to lead a welcoming, high-energy coffee shop team. You will set standards for service, quality, and profitability while ensuring excellent customer experiences across shifts.

You will recruit, train, and supervise staff, manage scheduling and budgeting, and coordinate promotions. A strong customer-service mindset and leadership ability are essential for success in this fast-paced environment.

Qualifications

• Strong commitment to delivering outstanding customer service.
• Ability to lead and develop a team in a fast-paced environment.
• Basic math and cash-handling skills.

Responsibilities

• Set and uphold standards for service, cleanliness, and profitability.
• Recruit, hire, train, supervise, and evaluate staff.
• Coordinate scheduling and departmental goals with store leadership.
• Oversee ordering, inventory, pricing, and invoicing.
• Analyze sales trends and plan promotions.
• Maintain proper product temperatures and freshness.

Skills

Customer service

Team leadership

Problem solving

Math skills

Clear communication

Discretion

High school diploma

Education

High school diploma or equivalent

On-the-job sanitation training

Job description

Hy-Vee is seeking a Coffee Shop Department Manager to lead a welcoming, high-energy coffee shop team. You will set standards for service, quality, and profitability while ensuring excellent customer experiences across shifts.

You will recruit, train, and supervise staff, manage scheduling and budgeting, and coordinate promotions. A strong customer-service mindset and leadership ability are essential for success in this fast-paced environment.