Coffee Shop Department Manager: Lead, Delight & Develop

Hy-Vee; Coralville (IA); Hybrid; USD 25.000 - 33.000; Vollzeit

Zusammenfassung

Hy-Vee in Coralville, IA is seeking a Coffee Shop Department Manager to lead a fast-paced coffee shop team and ensure exceptional customer experiences. You will set service standards, manage inventory and scheduling, and collaborate with store leadership to drive performance.

The role emphasizes team development, high service levels, sanitation, and adherence to company policies while maintaining a welcoming atmosphere for customers.

Qualifikationen

• High school diploma or equivalent required; on-the-job training and sanitation courses preferred.

Aufgaben

• Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
• Recruit, hire, train, supervise, and evaluate department employees, and handle performance and disciplinary matters as needed.
• Coordinate scheduling, daily work plans, and department goals in partnership with store leadership.
• Oversee ordering, replenishment, pricing, invoicing, and department bookkeeping.
• Analyze sales trends, plan promotions and displays, and ensure product temperatures and freshness.

Kenntnisse

Customer service

Leadership

Problem solving

Math skills

Clear communication

Discretion

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Hy-Vee in Coralville, IA is seeking a Coffee Shop Department Manager to lead a fast-paced coffee shop team and ensure exceptional customer experiences. You will set service standards, manage inventory and scheduling, and collaborate with store leadership to drive performance.

The role emphasizes team development, high service levels, sanitation, and adherence to company policies while maintaining a welcoming atmosphere for customers.