Lead Cloud Observability Engineer

CVS Health; Kansas; Hybrid; USD 107,000 - 284,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus eligible

Paid time off

Job summary

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer to shape the Observability Platform for billions of logs, metrics, and traces across multi-cloud environments.

You will mentor engineers, drive OpenTelemetry adoption, and design high-throughput pipelines while collaborating with SRE, Platform, and Cloud teams to raise reliability and reduce toil.

This role requires strong distributed systems knowledge and a passion for secure, scalable software delivery.

Qualifications

• Bachelor's degree or equivalent work experience is required.
• Extensive experience in software engineering and distributed systems.
• Strong background in observability, SLIs/SLOs/SLAs, alerting and incident management.

Responsibilities

• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot).
• Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy
• Architect and scale high-throughput, fault-tolerant telemetry pipelines (logs, metrics, traces) with a focus on performance, reliability, and cost efficiency
• Develop self-service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams
• Implement end-to-end monitoring of the observability platform itself, defining SLOs, health checks, and alerting
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices
• Participate in on-call rotations and lead incident mitigation, root-cause analysis, and post-incident reviews
• Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation
• Ensure secure telemetry pipelines through mTLS, secrets management, and zero-trust design patterns
• Produce and maintain high-quality technical documentation, standards, and best practices
• Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements
• Provide technical leadership through mentorship, design reviews, architectural guidance, and cross-team collaboration with principal engineers and engineering leadership

Skills

Software Engineering

Observability

Go

Java

OpenTelemetry

Cloud-Native

Kubernetes

Argo CD

Docker

Terraform

Grafana

PostgreSQL

MySQL

Education

Bachelor's degree

Tools

Spring Boot

OpenTelemetry tooling

Grafana OSS

Kustomize

Helm

Terraform

Job description

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer to shape the Observability Platform for billions of logs, metrics, and traces across multi-cloud environments.

You will mentor engineers, drive OpenTelemetry adoption, and design high-throughput pipelines while collaborating with SRE, Platform, and Cloud teams to raise reliability and reduce toil.

This role requires strong distributed systems knowledge and a passion for secure, scalable software delivery.